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Retail Supervisor

Job in Wembley, Greater London, HA0, England, UK
Listing for: New Balance
Full Time position
Listed on 2025-12-30
Job specializations:
  • Retail
    Retail & Store Manager
Job Description & How to Apply Below
Position: Retail Supervisor (38 hours

Retail Supervisor (38 hours) – Wembley
New Balance

Join our growing brand as a retail store leader, engaging customers and motivating a team. We value passion, brand ambassadorship, and collaboration.

Major Accountabilities
  • Open and close the store following company procedures
  • Encourage continuous improvement through ongoing feedback
  • Support the Store Management team on overall store and back‑of‑house standards
  • Assist in training and coaching associates
  • Achieve personal KPIs and contribute to overall store performance
  • Deliver total customer satisfaction throughout the customer journey
  • Ensure commercial focus following company guidelines
  • Adhere to company policies and procedures
  • Maintain health, safety, and environmental standards
  • Perform other duties as required by management team
Requirements for Success
  • Team player
  • Previous retail experience desirable or proven team environment experience
  • Demonstrate customer service skills
  • Passion for retail and sales
  • Desire to learn
  • Ability to perform basic maths and general retail operational processes
  • Understanding of POS register systems
  • Effective communication skills
  • Flexible work schedule including weekends and holidays
Additional Benefits
  • Competitive compensation
  • Potential to earn more through Retail Bonus Scheme
  • Great development opportunities
  • Inclusive working environments across all European locations
  • Generous staff discount
  • Project involvement across European region
  • Flexible uniform package
Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industry

Sporting Goods Manufacturing

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