Retail Supervisor

Retail Supervisor (38 hours) – Wembley –
New Balance

Join our growing brand as a retail store leader, engaging customers and motivating a team. We value passion, brand ambassadorship, and collaboration.

• Open and close the store following company procedures
• Encourage continuous improvement through ongoing feedback
• Support the Store Management team on overall store and back‑of‑house standards
• Assist in training and coaching associates
• Achieve personal KPIs and contribute to overall store performance
• Deliver total customer satisfaction throughout the customer journey
• Ensure commercial focus following company guidelines
• Adhere to company policies and procedures
• Maintain health, safety, and environmental standards
• Perform other duties as required by management team

• Team player
• Previous retail experience desirable or proven team environment experience
• Demonstrate customer service skills
• Passion for retail and sales
• Desire to learn
• Ability to perform basic maths and general retail operational processes
• Understanding of POS register systems
• Effective communication skills
• Flexible work schedule including weekends and holidays

• Competitive compensation
• Potential to earn more through Retail Bonus Scheme
• Great development opportunities
• Inclusive working environments across all European locations
• Generous staff discount
• Project involvement across European region
• Flexible uniform package

Mid‑Senior level

Full‑time

Sales and Business Development

Sporting Goods Manufacturing