Workplace Technology - Collaboration - Systems Engineer III

Workplace Technology - Collaboration - Systems Engineer III

We are looking for a candidate to join the Workplace Technology Engineering Collaboration team, a senior systems engineer with extensive experience in similar roles within large‑scale, complex, global organisations. The candidate should be proficient in technology strategy and roadmap planning, technology engineering, lifecycle planning and delivery, product selection (including business case planning), and technical project delivery from initial conception through to transition into production.

Broader, complementary skills such as commercial awareness, being evangelistic, delivery‑focused, secure‑by‑design mindset, and strong operations and customer awareness complete the profile.

Specifically, the ideal candidate has in‑depth, architectural/design level experience with Microsoft M365, Email / Exchange, Colleague Data, SharePoint, Generative AI, Microsoft Copilot, Copilot agents, Power Platform and related technologies.

As a Systems Engineer III you will own and drive the design and adoption of collaboration technologies across multiple infrastructure domains, ensuring engineering effectiveness and strategic alignment. You will represent Infrastructure/Systems Engineering across all of Tesco Technology and with suppliers, demonstrating strategic and critical thinking in all interactions.

• Own and drive the design and adoption of collaboration technologies across multiple Infrastructure domains, ensuring engineering effectiveness and strategic alignment.
• Represent Infrastructure/Systems Engineering across all Tesco Technology and with suppliers, demonstrating strategic and critical thinking in all interactions.

• Own and drive the architectural strategy and roadmap for Collaboration technologies, Gen AI, and Copilot technologies.
• Drive the implementation of solutions that introduce new technologies into Tesco in line with technology strategy and principles.
• Support the standards and guidance for new technologies.
• Influence product roadmaps for the technology area.
• Contribute to commercial arrangements when dealing with technology vendors.
• Ensure solutions improve the security baseline of collaboration offerings.
• Work with infrastructure Architects, Product Managers, and third‑party consultants to align solution and product strategy.
• Manage the full project lifecycle, driving a solution from conception to operational handover.

• Keep technical skills up to date and track new technologies.
• Design with automation in mind, creating solutions that minimise hands‑on activity needed to fix issues.
• Define, analyze, plan, forecast, measure, maintain and improve all aspects of service availability.
• Explore, analyze, and identify opportunities for business and service improvement.
• Maintain awareness of emerging technologies outside your specialism.
• Be aware of high‑impact changes and projects in Infrastructure Services and take proactive measures to ensure service stability.

• Collaborate with wider teams to drive overall enterprise design.
• Demonstrate leadership qualities by coaching and mentoring others to achieve team objectives.
• Introduce new tools and methodologies when appropriate to simplify or increase development efficiency.
• Understand when new tools may not be appropriate.
• Introduce new technologies into Tesco as a product evangelist.
• Adapt to changes in technology or support scope.
• Prepare and maintain technical documents and presentations for systems engineering and system operations.
• Be proficient in written and spoken English and comfortably communicate with leaders and engineers.
• Have experience designing and driving large, complex service improvement or projects.

• Have the drive to succeed and deliver, and to see beyond formal role boundaries.
• Be willing to challenge others and yourself and to take appropriate risks.
• Can bounce back and adapt to setbacks.
• Anticipate and identify issues quickly and respond with agility.
• Understand business impact and liaise with the right teams to resolve issues.
• Use a larger‑picture perspective to approach issues and make…