Booking Specialist

If you are kind, caring & wanting to work in the health industry, helping people in their health journey, then this role could be for you.

Wellington

• Great team environment, and opportunities to develop your skills
• 5 weeks annual leave + 5 days domestic leave
• Southern Cross Health Insurance, and numerous other benefits

Pacific Radiology is New Zealand’s leading radiology services provider, providing imaging, reporting and contract services within New Zealand.

We’re proudly New Zealand owned and operated, and our focus is on providing world-class radiology, delivered locally. As a privately‑owned company, we are focused on providing patients and partners something that no‑one else can; capability and connections across NZ, supported by some of the world’s leading‑edge radiologists and equipment. We place importance on continuous education and development to give our people the tools they need to succeed.

We have an exciting opportunity for a Booking Specialist to join us in our Bowen branch administration team.

• Answering incoming calls in an effective and timely manner to ensure a first call resolution
• Apply correct protocols and liaise with the clinical team to obtain the correct procedures for the patient, any special requirements or staff required for the procedure
• Protecting patient privacy while also liaising with appropriate clinical teams to ensure the correct procedures are met
• Requesting blood tests, previous imaging and surgical notes on behalf of patients to ensure their procedures have the best outcome and ensure patient notes are clear
• Liaise with DHB travel coordinators to manage patients travel arrangements, including shuttle co‑ordination and inner city travel
• Managing applications for funding as required as well as providing patients with a clear indication of costs for all procedures

• Strong knowledge of Microsoft Word, Excel, Outlook, and the ability to pick up new computer systems
• Exceptional organisational skills
• Exceptional communication and customer service skills
• Ability to process large amounts of technical and variable information
• Some knowledge of medical terminology is desired

If you are interested in being considered for this opportunity, please submit your CV and accompanying covering letter by clicking the apply button.

Applications for this position close on Tuesday 3rd February. We will be reviewing applications as they are received so advertising may close early, do not delay and apply now.