Sales Administrator

Sales Administrator

My client is an independent team of nine, serving a mostly South‑East client base, built around a deeply service‑oriented ethos. They pride themselves on attentive, personalised service and a strong focus on getting it right the first time every time. Their people‑first culture, very low staff turnover and shared commitment to excellence help them deliver consistently high‑quality work and build long‑term client relationships.

They believe in doing things properly: paying attention to detail, being meticulous in execution, and always putting client satisfaction at the heart of what they do. If you join them, you’ll be part of a stable, supportive environment where quality, reliability and service matter above all else.

This full‑time position offers a salary of up to £30,000 depending on experience, along with bonus opportunities, making it an exciting role for someone seeking stability and growth.

In this role, you’ll process sales orders via phone and email, entering them accurately into internal software systems and coordinating with purchasing, accounts, and stores to ensure smooth order fulfilment. You’ll handle incoming calls, respond to customer enquiries, and provide clear information on products, pricing, and delivery schedules. You’ll support sales growth by following up leads, making outbound calls and emails, and keeping the CRM system fully updated.

Building strong customer relationships will be key, whether greeting visitors, resolving queries, or following up quotations to identify opportunities for upselling.

The role also includes monitoring online stock levels, raising purchase orders, liaising with suppliers, tracking shipments, and assisting with warranty claims, courier insurance claims, remote collections, and general office administration.

• Excellent communication skills
• Strong attention to detail
• Confidence using computer systems
• Organised in a varied and fast‑paced role
• Experience in a similar position (preferred but not essential)
• Positive attitude and willingness to learn

Elite Staffing Solutions are acting as the employment agency on this vacancy.