Legal Secretary & Receptionist

Legal Secretary & Receptionist

Job Description & Person Specification

Location:

Wellington, Somerset

Job Type: Permanent - Full Time

Department:
Family

Reports To:

Family Solicitor & Office Manager

Risdons Solicitors are looking for a Legal Secretary & Receptionist to join the team in our Wellington Office. A friendly office with a team that has a number of years’ experience. The ideal candidate will have a legal background and be prepared to assist with reception tasks when required.

• Conduct matters on behalf of clients in a professional manner.
• Provide a friendly, courteous, knowledgeable, and professional service and protect the firm against service complaints by ensuring service is of the highest quality.
• Comply with the Policies and Procedures pursuant to the Office Quality Manual at all times.
• Use a variety of software to support our case management system, including Microsoft Word and 365, Outlook, and Excel to produce correspondence, documents, presentations, records, and accounts.
• Be responsible for diary management, booking appointments/meetings, and attending meetings where necessary and assist in note taking; create, photocopy, and print documents.
• Oversee diary management for the meeting rooms, maintain meeting rooms, and provide assistance to other members of staff when in meetings and covering the reception area.
• Ensure the appropriate staff member is informed of appointment attendances at the office in good time.
• Meet all deadlines within the specified time frames and ensure prompt response to telephone calls with accurate notes taken, recorded, and passed to the appropriate staff member without delay.
• Assist colleagues as own duties allow, including holiday and sickness cover, providing general support within the team/office/firm whilst adhering to the Equality and Diversity Policy of the firm.
• Handle all postal duties, including Royal Mail post, opening, dating, sorting and distribution, franking, etc.; assist colleagues with photocopying and printing of documents when covering reception area.

• Previous experience within a similar role.
• Basic knowledge of Windows operating systems, Office 365.
• Ability to work independently and manage multiple tasks efficiently.

• Strong communication and interpersonal skills.
• Ability to manage time effectively and prioritise tasks.
• A team player with a positive and service-oriented attitude.
• Willingness to learn and adapt to new technologies.

Office environment with occasional travel to other locations for support.

• Company health cash plan
• Enhanced annual leave
• Social events and seasonal gifts
• Ongoing professional development and training
• Supportive and inclusive working environment

For more information about our current vacancies please contact us: