Resident Liaison Officer

Job Title:

Resident Liaison Officer (RLO)

Project:
Social Housing Internal Fire Safety Works

Location:

Wellingborough

Contract:

Freelance 6months plus

Day Rate: £150-£200 per day DOB

Start date:

Mid March 2026

The opportunity

Working alongside the companies best Site Manager on a long term project. We are looking for someone who can support them on the scheme and be the main point of contact with the residents. The project will take around 6 months with more work to come of the back of it.

Key Responsibilities

-Primary point of contact between residents, site management, and the client

-Build and maintain positive relationships with residents throughout the project lifecycle

-Communicate upcoming works, potential disruptions, and project progress clearly and professionally

-Manage resident queries, concerns, and complaints, ensuring timely resolution

-Coordinate access requirements and support the site team in minimising disruption

-Maintain accurate records of resident interactions and communications

-Ensure compliance with client and project communication procedures

-Site Inductions

-Assisting the Site Manager with deliveries, and other duties on site

Essential Experience & Skills

-Proven experience working as a Resident Liaison Officer on social housing projects

-Be ready to take the step into site management

-CSCS card would be desirable but not essential (or happy to obtain)

If you're a Resident Liaison officer looking for a genuine opportunity to develop your career and take on new challenges, please contact Damian Kostromski on (phone number removed) or send your CV via email (url removed)

All applications are treated in the strictest confidence.

O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation