Kitchen- Commissary Cook
Listed on 2026-01-17
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Retail
Customer Service Rep, General Retail
Overview
To cook and prepare food and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service.
Minimum Qualifications- Must be 18 years of age.
- High school diploma or equivalent;
- Successful experience in the kitchen operation (i.e. line cooking, merchandising, ordering, inventory, and pricing).
- 3-5 years of professional cooking experience in the food industry.
- Complete training in the kitchen operation.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a scheduled based on the business needs of the store location.
- Authorized to work within the U.S.
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Commit to the “Golden Rule” and work with other associates to build a strong kitchen team.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Provide continuous attention to customers’ needs at the service counter and be available for customer assistance and questions about food products.
- Greet, assist, and thank customers in a prompt, courteous, and friendly manner, along with preparing special orders as requested.
- Answer product questions and offer assistance in finding or suggesting product selection.
- Work with kitchen manager for planning of daily meals or menus.
- Guarantee outstanding product quality and presentation through cooperation with kitchen manager.
- Process merchandise according to production guidelines and follow established sanitation standards.
- Keep all kitchen ingredients or merchandise rotated in accordance with company policy and product code dates and always makes use of the oldest products first (first in, first out).
- Participate actively in the control of shrink; use proper tares, check scales for accuracy, control “leftovers” and minimize waste.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Ensure that company standards of safety, proper food handling practices, sanitation and productivity are maintained.
- Exercise proper safety practices when lifting or moving product, and operating and clean equipment and tools.
- Monitor cooler and display area temperature to ensure product quality; report refrigeration failure immediately.
Job Functions:
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Clean utensils, work tables, walls, fans, drains in kitchen cooler, and wipe counter tops and front of display cases.
- Present favorable impression in dress, personal hygiene and business attitude.
- Notify management of associate theft, customer shoplifting, unauthorized markdowns or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
(per work day)
Physical Demands
Frequency
Sitting and crawling.
0% (N) Never
Pushing and pulling up to 250 lbs, lifting up to 50 lbs, climbing up to 8 feet, kneeling, and crouching,
1-33% (O) Occasionally
Carrying up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
34-66% (F) Frequently
Standing or walking on tile or concrete, handling, fingering, feeling, talking, seeing, smelling and hearing.
67-100% (C) Continuously
Safety Risk Factors:Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting or back and neck, slippery floor surface, and contact with sharp objects.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts).
67-100% (C) Continuously
Machines, tools, and equipment utilized:Food processor, grill, slicer, knives, kitchen utensils, case cutter, warmer, oven, fryer, smoker, electronic scales, mixer, shrink film wrap, power jack, pressure washer, trash compactor.
Repetitive Action:Continuous movement of entire body.
Working Conditions:Working environment is inside and may include exposure to cold and hot temperatures.
Hiring Range:In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
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