Business System Analyst; SAP - Ariba

Overview

Employer Industry: Supply Chain Automation
Salary up to $
Comprehensive benefits package including medical, dental, vision, disability, and 401K
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to work on innovative AI‑powered technology that transforms supply chain processes
Flexibility to work remotely

• Coordinate and manage supplier onboarding activities for the Ariba Supplier Collaboration Portal, ensuring timely completion and compliance with onboarding requirements
• Serve as the primary point of contact for suppliers, providing troubleshooting, guidance, and ongoing support during the implementation
• Host supplier training sessions—both virtual and in‑person—focused on system navigation, transaction execution, and best practices
• Develop clear and concise training materials, including Quick Reference Guides (QRGs), job aids, process documentation, FAQs, and recorded training content
• Execute User Acceptance Testing (UAT) activities, document defects, validate fixes, and communicate testing results to project stakeholders

• Bachelor’s degree in Business, Supply Chain, Information Systems, or related field required
• Minimum of 2–4 years of experience in procurement, supplier management, business systems support, or similar role
• Strong communication and presentation skills, with experience delivering customer or supplier training
• Experience drafting process documentation, use cases, or UAT test scripts required
• Strong analytical abilities and problem‑solving skills with the ability to troubleshoot system and process issues

• Experience supporting ERP or procurement platforms (SAP, Ariba, Coupa, Oracle, etc.)
• Demonstrated ability to work collaboratively with cross‑functional teams and external partners
• Ability to analyze and interpret data and metrics to drive process improvements
• Ability to provide critical technical thinking at the team level to trigger appropriate discussions around requirements, design, and process challenges

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