Clinic​/Practice Assistant, Family Medicine

Overview

Mass General Brigham relies on a wide range of professionals to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides primary care, specialty care, behavioral and mental health, and urgent care, both digitally and at physical locations in Massachusetts, New Hampshire, and Maine.

The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share a commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Located at 981 Worcester Street, Wellesley, MA, our Family Medicine practice delivers a full range of preventive and health maintenance care. We coordinate our patients’ care when they need treatment by specialists.

Did we mention that parking is free at this location?

We are seeking a full-time, 40-hour Clinic/Practice Assistant to support the practice on-site Monday through Friday 8:45am-5:15pm.

Clinic/Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support, these Coordinators serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience, exceeding our patients' expectations.

• Leading up to the patient visit, Clinic/Practice Assistants schedule all appointments, conduct reminder outreach, and obtain Prior Authorizations from insurances when needed for specific exams.
• During the patient s visit, the focus is check-in, which includes greeting patients, answering all of their questions, collecting co-payments, and assisting with any pre-visit paperwork/forms.
• At the conclusion of the visit, during check-out, Clinic/Practice Assistants are tasked with scheduling follow-up appointments, tests, and/or procedures.
• Other duties include fielding all incoming telephone calls and triaging appropriately, monitoring patient flow and waiting room activity, and providing general support to practice leadership, clinicians, and peers.

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

Experience
healthcare office experience 0-1 year required

Remote Type
Onsite

Work Location
981 Worcester Street

Scheduled Weekly Hours
40

Employee Type
Regular

Work Shift
Day (United States of America)

Pay Range
$17.71 - $23.20/Hourly

Grade
2

Mass General Brigham acknowledges the value of every team member. Our compensation approach considers skills, experience, education, certifications, and other factors. The base pay is an estimate based on minimum qualifications and does not include all elements of total compensation. Benefits, career advancement opportunities, differentials, premiums, bonuses, and recognition programs are available as applicable. Our Talent Acquisition team will provide an overview of potential compensation and benefits during the offer process.

4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other status protected by law. Reasonable accommodation is available to participate in the job application or interview process, perform essential job functions, and receive benefits of employment.

For accommodation requests under applicable laws, applicants may contact Human Resources at .