Phlebotomist-Receptionist

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Collects blood specimens from inpatients and outpatients; prepares and delivers specimens properly to enable Medical Technologists and Medical Laboratory Technicians to conduct testing analysis which aid physicians in diagnosis and treatment of infections or diseases. Performs general office duties regarding laboratory department activities, answers telephones.

• Orders test/s accurately in the Lab Information System (LIS) to generate collection labels specific to each patient.
• Collects specimens when requested such as nasal swabs, nasopharyngeal collections, throat cultures, and skin scrapings.
• Obtains blood specimens for analysis by drawing blood from patients, using venipuncture and capillary blood collecting techniques. Uses proper tube and labels with appropriate information. Specimen preparation may include accessioning, entrifuging and aliquoting.
• Submits specimens to Medical Technologists and Medical Laboratory Technicians for testing.
• Confirm/process patient information regarding laboratory testing from outside agencies/satellites facilities utilizing computer systems.
• Maintains laboratory work area in clean and orderly condition; disposes contaminated supplies and materials in the proper waste container to prevent spread of disease to patients, visitors and personnel.
• Maintains/requests/order/stock supplies as necessary in order to keep materials available at all times.
• Receives specimens into the laboratory from all areas and properly processes them into the department via LIS.
• Answers telephones and responds to calls.
• Perform all procedures in a professional manner while maintaining patient dignity. Courteous with patients, verify correct patient information and explains the procedure about to be performed.
• Consistently uses time between tests to departmental advantage by: assisting with office duties or performing other duties as requested.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served proficiently.
• Assesses information relative to patient’s status and interprets this information to identify the age specific needs of each patient.
• Provides phlebotomy training for internal employees and external students in a professional manner.
• Identifies, independently resolves, and documents identification discrepancies and specimen problems including inadequate volume, compromised integrity and inappropriate specimen type. Responsible for specimen recollection and/or physician/patient notification when call backs are needed.
• Send specimens to the Laboratory utilizing the pneumatic tube system when available.
• Functions independently in any work assignment. Communicates resolution of problems to appropriate supervisor.
• Uses appropriate computer system(s) effectively notifying supervisor of observed computer problems.
• Performs patient registration in the Laboratory Information System in the offsite locations.
• Performs waived testing, e.g., BD Veritor Covid antigen test.

• Education, Certification, and/or Licensure
  :
  High School Diploma or equivalent.

• Education, Certification, and/or Licensure
  :
  Specialized training program in medical terminology and phlebotomy procedures

• Three (3) months experience in medical laboratory

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Heavy/Hard work:
  Work requires stamina, moving, stooping, bending, reaching, standing, pushing (cart), lifting and loading supplies (onto the cart) and walking.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of…