Veterinary Hospital Assistant, GCVS-NASA

Veterinary Hospital Assistant

Are you ready to play a pivotal role in the world of veterinary care? Do you thrive in fast‑paced environments where no two days are the same? If you’re a highly organized, compassionate, and energetic individual with exceptional collaboration skills, we want you to join our team at Gulf Coast Veterinary Specialists
- Nasa Parkway (GCVS-NP) as an Emergency LVT/Veterinary Assistant!

Gulf Coast Veterinary Specialists (GCVS) has been committed to delivering exceptional emergency and specialty veterinary care, ensuring pets receive the advanced medical attention they deserve for many years. Recognizing the need for high‑quality veterinary services in underserved communities, GCVS is expanding its reach with a secondary satellite location in Webster, TX. This new facility will bring the same expertise, state‑of‑the‑art technology, and compassionate care to a broader area, making critical and specialized treatments more accessible to pet owners.

With this expansion, GCVS continues its mission of enhancing the well‑being of animals and supporting the communities that love them.

• $15 - $20 depending on experience

• Full Time
• Shifts/
  
  Hours:
  
  TBD

• Communication: Act as the bridge between doctors and clients, providing updates on patient and financial matters, answering questions, and addressing concerns with empathy and professionalism.
• Appointment Management: Organize and schedule appointments, procedures, and treatments while ensuring all records and materials are ready for consultations.
• Client Interaction: Welcome clients and their pets warmly, collect detailed patient histories.
• Patient Care Support: Help with patient restraint, transport, and minor procedures, ensuring comfort and safety for both pets and staff.
• Administrative Duties: Handle invoicing, documentation, filing, and record maintenance with accuracy and efficiency.
• Education and Advocacy: Educate clients on postoperative care, medication instructions, and at‑home treatment plans while advocating for the best outcomes for their pets.
• Crisis Management: Tackle challenging situations with grace, positivity, and a “Can Do” attitude.

• Provide financial and patient updates for in‑hospital patients.
• Manage patient admissions and discharges, including preparing detailed instructions and ensuring all questions are answered.
• Maintain exam rooms and facilitate seamless client appointments.
• Respond to client calls and emails promptly, relaying messages and ensuring timely follow‑ups.
• Ensure proper documentation of all communications and procedures in patient records.

• At least 2 years of veterinary reception experience
  , preferably more.
• Strong interpersonal and client communication skills with a passion for assisting others.
• Exceptional multitasking abilities, organizational skills, and attention to detail.
• Dependable, proactive, and team‑oriented with a positive attitude
  .
• Preferably knowledgeable in veterinary practices, pharmacology, medical terminology, and clinic procedures.
• Expertise in client service principles
  , including needs evaluation, quality standards, and client satisfaction.
• Proficient in administrative tasks such as word processing, file management, transcription, and email communication, as well as using computer programs for managing patient information.
• Skilled in social perceptiveness and adaptability to others’ reactions to enhance client interactions.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus!

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

GCVS is a leader in specialized care for companion animals, recognized for our dedication to excellence and collaboration with the veterinary community. Our mission is to provide the highest…