Patient Services Coordinator

Low T Center is the leading provider of hormone replacement and targeted wellness services. We are seeking a qualified Patient Services Coordinator to join our team! This is an excellent opportunity to jump-start your career in the medical field while working alongside leaders in hormone replacement therapy and weight management.

We offer two weeks of paid training and a comprehensive benefits package to support your professional growth and well-being.

The Patient Services Coordinator is a vital member of our healthcare team, serving as the first point of contact for patients and visitors. This energetic and professional individual ensures a welcoming, efficient, and seamless patient experience from check-in to check-out.

• Warmly greet and check in patients, escorting them to exam rooms as needed
• Review, explain, and resolve patient billing and insurance questions
• Confidently explain insurance coverage, EOBs, and out-of-pocket costs in a clear and compassionate manner
• Accurately enter and update patient and insurance information
• Answer phones professionally, route calls, and take detailed messages
• Collect and process payments accurately
• Perform bi‑monthly inventory and maintain supplies based on clinic needs
• Monitor and respond promptly to clinic emails, texts, and faxes
• Ensure compliance with HIPAA and clinic policies
• Complete bi‑weekly bank deposits and maintain daily financial records
• Support clinic staff with administrative and clerical tasks
• Maintain a clean, organized, and patient‑friendly front desk and lobby
• Keep patient snacks and supplements stocked and organized
• Attend monthly, quarterly, and annual team meetings

• High school diploma or equivalent (required);
  Associate’s degree preferred
• Previous healthcare or front office experience (preferred)
• Strong customer service and communication skills
• Ability to manage sensitive patient information with confidentiality
• Proficiency with basic computer programs and office technology
• Highly organized, detail‑oriented, and able to multitask
• Must pass a criminal background check
• Ability to work clinic hours:
  Mon 8–5 | Tues 8–7 | Wed 8–1 | Thurs 7–5 | Fri 8–5 | Sat 8–12

Required
- Tuesday, Thursday, Friday And Every Other Saturday (Required to work 2‑3 Saturdays per month)

• Compensation: $20/hour
• Health, dental, and vision insurance
• Disability insurance
• 401(k) with 5% employer match
• Paid Time Off (PTO)
• Tuition reimbursement
• Employee discount (plus 1 family member)
• Company‑provided scrubs

If you’re passionate about patient care and want to grow with a company that has a bright future, we’d love to hear from you!