Restaurant Manager - Rio Mambo

Restaurant Manager

Join the XRG Team:
Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences.

• Competitive Pay and Partner Perks
• Unique Culture
• Comprehensive Benefits:
  Medical, Dental, Vision, and 401(k) match*
• Company-Paid Life Insurance
• Career Growth Opportunities
• Professional Development Reimbursement Program
• Employee Referral Program
• Safety & Compliance Incentives
• Free Food:
  Monthly Meal Card allowances to use at any of our locations/brands
• Time Off:
  Paid vacation time
• Sick Time (in eligible states)
• Financial Well-Being:
  Credit Union Benefits, Checking/Savings, Loans, and Financial Education
• Partner Perks:
  Discounted rates on theme parks, travel, apparel, sports tickets, and more!
• Life Beyond Work:
  Pet insurance, legal services, and much more!

The Restaurant Manager is responsible for overseeing and directing the seamless operation of the restaurant and supervising all team members. In the General Manager’s absence, the Manager leads, ensures efficient service, meets financial and statutory requirements, and delivers outstanding service to guests.

• Coach, develop, and lead by example
• Ensure staff is properly equipped with the tools to complete their tasks
• Touch tables ensuring guest satisfaction
• Recognize and cultivate regular guests and repeat business
• Create an environment of trust and mutual respect
• Maintain highest standards of food and beverage quality, guest service, cost control, and consistency of service
• Manage staffing levels and controllable costs ensuring they are in line with budget
• Ensure private events, catering, and banquets are successfully executed
• Adhere to company’s cash handling procedures
• Keep equipment clean and in excellent working condition
• Complete nightly logs and manager reports
• Responsible for the complete life cycle of all team members, including hiring, training, coaching, and terminations
• Provide guests with accurate information regarding menu items, pricing, and allergen information
• Respond to guest concerns/complaints and resolve them while maintaining a positive attitude
• Possess complete understanding of the employee handbook and regulations
• Comply with all safety and health department procedures and liquor laws
• Maintain company safety and sanitation standards
• Ensure proper checkout procedures
• Assist and/or complete additional tasks as assigned

• High School Diploma or equivalent required
• Bachelor’s Degree preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 21+ years of age
• Possession of or ability to possess all state required work cards
• Minimum of two (2) years related experience
• Proficient in Windows MS Office, Open Table, Outlook
• Knowledge of profitability analysis, budgeting, cost of sales, payroll management, purchasing, receiving, inventories, and cost controls
• Knowledge of state and local laws regarding liquor, labor, and health code regulations
• Experience with POS systems and back office reporting systems
• Familiarity with beer and spirits
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full service restaurant operations
• Ability to communicate effectively and assertively in English, both verbally and in writing with staff, clients, and the public

• Small to medium office or shared workspace
• Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
• Work in an environment that is subject to varying levels of noise, crowds and smoke
• Fast paced, high volume, full service restaurant; very "hands on" style of management
• Work varied shifts to include days, nights, weekends, and holidays

• Ability to walk long periods of time
• Ability to stand for long periods of time
• Ability to use hands to handle, control, or feel objects, tools, or controls
• Ability to repeat the same movements for long periods of time
• Ability to understand speech of another person
• Ability to speak clearly
• Ability to push and lift up to 50 lbs.
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl

Disclaimer:
This job description is a summary of duties, which you as a Restaurant Manager are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.

• Mid-Senior level

• Full-time

• Management and Manufacturing
• Restaurants

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