AV Technician

Job Description:

Monday – Friday in Wayne, PA
In-office: 8:00AM – 4:30PM

Must haves:
Event Setup & Operation

• Configure and operate audio, video, and conference room systems for corporate events, town halls, and executive meetings.

• Ensure proper signal flow and connectivity across AV components.

• Provide technical expertise for Client Teams and Web Ex platforms

• Troubleshoot platform issues during live sessions.
Conference Room Technology Support

• Perform necessary health checks on integrated conference room systems

• Troubleshoot issues with technology as they arise in a professional and efficient manner

• Perform upgrades and installation of technology within the environment.
Collaboration & Communication

• White-glove service with event organizers, IT teams, and external vendors to align technical requirements.

• Offer real-time support and problem resolution during events.
Equipment Management

• Maintain AV inventory and ensure equipment readiness.

• Perform routine proactive maintenance and escalate repair needs promptly.

• Hands-on experience with audio systems (microphones, mixers, amplifiers), video systems (cameras, switchers, projectors), and lighting systems (fixtures, control boards).

• Familiarity with Poly conferencing systems and AV signal flow.

• Strong troubleshooting skills and ability to work under pressure.

• Excellent communication and interpersonal skills.

• 3+ years of experience with streaming platforms and hybrid event technologies.

• Knowledge of AV control systems and networking basics.

• Experience supporting and administrating AV Conference Rooms solutions Teams Admin Center, Poly Lens or Cisco Webex Control Hub

• Experience with Proactive monitoring of Client Teams Rooms and associated hardware in web based admin portals (Poly Lens, Teams Admin Center)

• Proactive resolution of associated alerts using established policies and best practices for room management

• Ability to lift and transport AV equipment (up to 50 lbs).

• Comfortable working in fast-paced, high-pressure environments.

• Ability to lift and transport AV equipment (up to 50 lbs).

• Comfortable working in fast-paced, high-pressure environments.