Executive Director; Senior Living

Executive Director (Senior Living) at Spring Mill summary:

The Executive Director (Senior Living) will provide strategic and operational leadership for an assisted living and memory care community, ensuring regulatory compliance, financial performance, and a resident-centered culture. The role includes oversight of daily operations, team development, business development/sales strategy, and specialized memory care program management; PA Personal Care Home Administrator license is required. Compensation is $130K–$140K with bonus eligibility, relocation assistance, benefits, and expectation of ~50-hour workweeks including evenings/weekends as needed.

Discover Your Purpose with Us at Spring Mill!

We are looking for a Pennsylvania License Personal Care Home Administrator for an Assisted Living and Memory Care community in Phoenixville, PA. As Executive Director, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Your Role:

As the Executive Director, your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership.

Position Highlights:

• Status:
  Full Time
• Schedule:
  
  Exempt salary position; typical 50-hour work week; may include evenings and weekends as needed
• Location:
  
  Phoenixville, PA
• Compensation: $130,000–$140,000 salary
• Bonus Eligibility:
  Yes – Annual performance target bonus of 20%
• Relocation assistance available for qualified candidates.

Why You'll Love This Community:

At Spring Mill, you’ll be part of a team that truly makes a difference. Our mission is to create a vibrant, supportive environment where residents live happy, fulfilled lives—and you play a key role in making that happen.

We offer two exceptional care programs:

• Personal Care – Helping residents with daily activities like bathing, dressing, and grooming, so they can maintain dignity and independence.
• SHINE® Memory Care – A nationally recognized, science-based program designed to enrich the lives of seniors living with Alzheimer’s and other memory-related conditions.

When you join Spring Mill, you’re not just taking a job—you’re joining a community that values compassion, innovation, and peace of mind for every resident and their family. Here, your work truly matters.

What You’ll Do:

Operational Leadership

• Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals
• Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards
• Maintain full responsibility for community financials, budgets, and operational performance metrics
• Drive achievement of NOI, occupancy, and resident engagement targets
• Monitor and manage operating costs, labor, and collections in alignment with financial expectations

Customer-Focused Culture

• Champion a resident-centered model of care that prioritizes service, dignity, and engagement
• Foster a supportive environment for residents, families, and team members alike
• Support all program areas—clinical, memory care, dining, and life enrichment—with functional oversight
• Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent

Team & Talent Development

• Provide visible leadership to department heads and community team members
• Hire, train, develop, and coach staff to achieve high performance and job satisfaction
• Implement policies and procedures that promote compliance, accountability, and professional growth
• Support an inclusive, collaborative, and performance-driven work culture

Business Development & Sales Strategy

• Partner with the sales team to drive occupancy and maximize top-line revenue
• Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning
• Cultivate and maintain relationships within the community to support lead generation and referrals
• Lead external business development strategy…