Visitor Services Supervisor

Chanticleer Garden, located in Wayne, PA, is a renowned 47-acre public garden celebrated for its creativity, artistry, and innovative horticultural practices. Once the estate of the Rosengarten family, it has been open to the public since 1993, offering visitors an immersive and serene garden experience. Known for its stunning plant combinations, vibrant textures, and captivating design, Chanticleer has been described as "planted to perfection" by London's Financial Times.

Featuring a blend of historical charm and contemporary garden artistry, the garden provides a unique escape from the rush of daily life.

This is a part-time, on-site role located in Wayne, PA, for a Visitor Services Supervisor. The Visitor Services Supervisor will oversee daily operations related to guest experiences, ensuring the delivery of high-quality service. Key responsibilities include training and supervising seasonal staff, managing admissions and visitor information, addressing guest inquiries and concerns, and promoting a welcoming environment. The role requires close collaboration with other teams to maintain a seamless visitor experience.

• Strong leadership and supervisory skills, with the ability to train and guide seasonal staff effectively.
• Experience in customer service roles, including addressing inquiries and resolving complaints with professionalism.
• Organizational and multitasking abilities to oversee daily operational tasks and ensure seamless visitor services.
• Interest in public gardens, horticulture, or cultural institutions is a plus.
• Strong communication and interpersonal skills to engage with guests and collaborate with team members.
• Flexibility to work during operating hours, including weekends, within a part-time schedule.