Customer Executive

Top Reasons to Work at Bimbo Bakeries USA

• Salary Range: $127,600 - $178,600
• Annual Bonus Eligibility
• Comprehensive Benefits Package
• Paid Time Off
• 401k & Company Match

The Customer Executive will represent Bimbo Bakeries USA's East Business. This position will be responsible for the sales and profit of all BBU products within assigned customers. This position will also be responsible for managing corporate selling efforts; including promotional strategies, new items, displays, marketing initiatives. This position will be required to build and maintain solid business relationships with all decision makers within the customer as well as with internal business unit partners.

• Ensure compliance with all BBU safety programs promoted by the organization.
• Ensure a safe working environment for all associates through safety programs promoted by the organization.
• Responsible for improving overall sales of all BBU company products in all assigned major customers.
• Provide leadership and direction for all assigned customer activities serving as a liaison between Customer team and Sales Operations organization.
• Provide strategic direction and a plan for assigned customers that intend to positively impact and influence BBU's short and long-term strategic priorities.
• Develop and implement commercial bakery strategies utilizing BBU's strategic brands to develop customer's category and increase BBU share.
• Responsible for any headquarter and member/group level business reviews with assigned customers.
• Convey timely contracts, incentive programs and marketing initiatives, and maintain up to date customer pricing files both internally via BBU's systems and with customer's systems.
• Garner competitive intel and develop action items that bring about overall improvement to BBU strategic brand portfolio.
• Responsible for pre and post analysis on all promotions, in tandem with Customer Planning team, to identify and correct missed opportunities.
• Functionally partner with Customer Planning and Sales Operations teams to maximize strategic priorities including growth and profitability in sales and freshness.
• Work with Finance team to create annual customer budgets and manage overall customer spend including, but not limited to, temporary pricing changes, promotional activity, marketing programs, marketing contracts, display execution, category management.
• Full year projection and volume forecast accuracy.
• Develop and present business plans to attain sustainable growth and achieve true profits on an as-directed cadence.
• Responsible for cultivating and maintaining long-term productive relationships with all retail customers assigned.
• Provide strategic direction that influences BBU's short and long-term decision making.
• Represent the company professionally during customer interaction and business activities.
• Additional duties as assigned (Corporate Brands Ownership, Import & Snack Management, etc.).

• Ability to work independently with limited supervision but maintain strong cross‑functional relationships across teams.
• Guides junior colleagues to set tasks and achieve objectives within project timeline.
• Accountable to lead entire projects having modest scope/impact or portions of projects having considerable scope/impact to business results.
• Ability to manage an advanced area of work.
• Ability to manage a moderately complex problem.
• Ability to exchange detailed information and communicate messages to reach consensus.
• Ability to manage a project budget.
• Seek potential new business and perform special projects and assignments as requested by Leadership.
• Ability to provide a high level of customer support and service.
• Results achiever.
• Experience and expertise in customer negotiations.
• Ability to create and manage promotional plans; develop/understand analytics around all trade metrics and their mutual relationship (ie; understand cost/retail/margin/offline trade/trade efficiencies/etc.).
• Excellent presentation and communication skills required.
• Additional duties as assigned.

• Bachelor's Degree in business or related field.
• 5–7 years of related experience in customer relations…