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Business Development Business Analyst

Senior Telecom & IVR Business Analyst

Job in Wayne, Passaic County, New Jersey, 07474, USA
Listing for: Virtusa
Full Time position
Listed on 2026-01-16
Job specializations:
  • Business
    Business Development, Business Analyst
Job Description & How to Apply Below
A leading technology company located in the United States is seeking a Business Analyst with 8+ years of experience, specializing in telecom solutions and IVR systems. The successful candidate will gather and document business requirements, work closely with stakeholders, and create comprehensive documentation to ensure project goals are met. Proficiency with Kore AI platforms is essential, alongside strong skills in designing conversational flows and conducting user acceptance testing.

This role offers a unique opportunity to impact customer experiences positively.
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Position Requirements
10+ Years work experience
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