Assistant Manager

Summary

The Assistant Manager is responsible for assisting and consulting the Store Manager regarding overall operations and administrative duties, determining the methods and approaches necessary to accomplish the store’s goals. The Assistant Manager is knowledgeable in each product area or department. He/she upholds policies, procedures and standards listed in the visual manual. The Assistant Manager is passionate about giving outstanding customer service and promoting merchandise in stores.

The Assistant Manager assumes supervisory control in the Store Manager’s absence and is trained in Store Manager responsibilities.

• Assist the Store Manager in controlling the assets.
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers.
• Be aware of inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assure quality customer service is maintained.
• Perform general administrative duties as needed.
• Produce extraordinary customer service highlighted in the customer service manual.
• Promote and sell services and merchandise.
• Practice and uphold all company policies, procedures, and standards.
• Protect company’s assets and financial information.

Supervises employees in the absence of the Store Manager, carrying out duties in accordance with policies and laws, including interviewing, training, planning, assigning, directing work, and resolving problems.

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast‑paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self‑starter with initiative to take on important tasks without being asked.
• Strong attention to detail; ability to handle multiple tasks simultaneously and with precision.
• Team player, passionate about outstanding customer service and selling merchandise.

Location:

00559 Waxahachie, TX

Company:
Hibbett Retail, Inc. ()

Job Title:

Assistant Manager
Department:
Operations
Hourly Salary: $14.00 - $15.50
FLSA Status:
Non-Exempt

Reports to:

Store Manager