Retail Cosmetics Sales Beauty Advisor, Mayfair - Flex

Be part of an amazing story

Macy’s is more than just a store. We’re a story that captured the hearts and minds of America for more than 160 years. A story about innovation and tradition, inspiring stores and irresistible products, the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

As a Cosmetic Sales colleague, also known as a Beauty Advisor, you focus on supporting the beauty needs of our customers to drive sales. You are a product educator and beauty enthusiast, specializing in making customers feel beautiful and confident. You build a client base and nurture strong client relationships to meet sales goals. You embrace innovation by leveraging new selling ideas and comfortably communicate with customers virtually, via phone, and in person.

You provide consultations, including applying makeup and products.

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

• Merchandise discounts
• Performance‑based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

• Greet customers in a friendly and helpful manner
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices
• Build a relationship with customers by introducing them to beauty products and finding out their hidden needs
• Show and teach the use of all beauty products by applying them on the customer
• Keep proper display, organization, storage and restocking of inventory
• Use our clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program
• Join in pre‑selling and sales‑boosting events to increase sales and reach personal sales targets
• Stay current with all training through Macy’s educational resources, including attending Vendor trainings and virtual trainings as requested
• Merchandise new arrivals, process damages, testers and select merchandise to return to vendors
• Use point of sale technology and applications to help in selling and fulfilling customer orders
• Follow hygiene standards and asset protection control and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Product knowledge
:
Good understanding of the beauty products you are selling and be able to give expert guidance to customers based on their wants, features, and choices

Communication
:
Comfortable communicating with customers virtually, via phone, and in person

Sales
:
Ability to build relationships with customers, achieve sales goals, and participate in pre‑selling and sales‑boosting events

Technology
:
Utilize point of sale technology and applications to help in selling and fulfilling customer orders

Continuous learning
:
Self‑driven to keep up with Macy’s beauty product knowledge and beauty trends and stay current with all training through Macy’s educational resources

Makeup application
:
Show and teach the use of all beauty products by applying them on the customer

Subject matter expertise
:
Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area

Interpersonal skills
:
Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments

Collaboration
:
Partnership with the total Beauty team to drive sales and deliver the customer experience

• Possess a passion and a…