Store​/Training Support

Job Description

Support store management in the recruitment, hiring, and training efforts within the store. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Promote trust and respect among associates and maintain confidentiality of associate information
• Refer associates with employment concerns to the store management team and/or to follow the open‑door policy
• Communicate with store management about current hiring needs and associate training that needs to be completed
• Ensure hiring tables are up, supplied, clean and tidy; hold in‑store job fairs and attend external job fairs as needed
• Build and maintain hiring system requisitions
• Schedule interview for store leader and department leaders
• Complete the new hire onboarding process including new hire paperwork, I-9s, web‑based learning, etc., accurately and timely
• Enter new associate information into store systems and enroll associates in the time‑keeping system
• Issue rewards cards, name badges, training materials, uniforms, personal protective equipment, etc. to associates
• Conduct store walks with new and transferred associates
• Schedule new, transferred, and promoted associates for training including web‑based learning courses and on‑the‑job training
• Follow up with associates and department leaders to ensure training occurs and to assess progress
• Maintain employee files, employee communication boards and breakroom legal postings
• In conjunction with store management, administer drug tests as needed
• Participate in human resource conference calls
• Adhere to all local, state and federal laws and company guidelines
• Must be able to perform the essential functions of this position with or without reasonable accommodation

• Must be 18 or older
• Ability to handle stressful situations
• Effective interpersonal, communication and customer service skills
• Strong attention to detail and organizational skills
• Proficient computer skills
• Knowledge of basic math (e.g., counting, addition and subtraction)
• Ability to preserve confidentiality of information

• High school diploma or GED
• Working knowledge of employment law
• Second language (speaking, reading and/or writing)