Customer Service Associate

This range is provided by Walgreens. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$15.00/hr - $17.50/hr

• Model and deliver a distinctive and delightful customer experience.
• Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout service.
• Engage customers and patients by greeting them, offering assistance with products and services, resolving customer issues, and answering questions to ensure a positive customer experience.
• Model and share customer service best practices with all team members, including interpersonal habits (e.g., greeting, eye contact, courtesy) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied).
• Provide customers with courteous, friendly, fast, and efficient service.
• Recommend items for sale to customers and suggest trade‑up and/or companion items.
• Register customer purchases on assigned cash register, collect cash and distribute change as requested; process voids, returns, rain checks, refunds, and exchanges as needed.
• Keep counters and shelves clean and well merchandised, take inventory, and maintain records; check in and price merchandise as required or directed by the store manager or shift leader.
• Implement Company asset protection procedures to identify and minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Construct and maintain displays, including promotional, seasonal, and sale merchandise; complete resets and revisions as directed.
• Assists with separation of food items (e.g., raw foods from pre‑cooked) and product placement per policies/procedures; assists in stock rotation and restock outs.
• Have working knowledge of store systems and store equipment.
• Provide customer service in the photo area, including digital passport photo service, poster printing, and creative machine suggestions.
• Assume web pick‑up responsibilities (monitor orders in Picture Care Plus, pick items, deliver orders to customers as they arrive at store).
• Assist with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.
• Attend training and complete required PPLs requested by Manager or assigned by corporate.

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work a flexible schedule, including evenings and weekend hours.

• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.
• Prefer fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work a flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors. This role will remain open until filled. To review benefits, please :  If you are applying on a job board or unable to click the link, please copy and paste this URL into your browser:

Salary Range: $15 - $17.5 / Hourly