Sales Associate

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a modern, confident, and effortless style. Bonobos is a menswear brand known for its exceptional fit and personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guide shops, and online at  and

Express is a multichannel apparel brand dedicated to creating confidence and inspiring self‑expression. Founded in 1980, the brand offers modern, confident, and effortless style for work, everyday, and special occasions.

Mayfair

Express is seeking a Retail Sales Associate to join our team.

• Provide a great in‑store shopping experience for customers.
• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure safety of associates and customers.
• Assist with product launch changes according to company SOP.
• Deliver all aspects of the customer experience model.
• Process transactions quickly and accurately to reduce wait time.
• Resolve customer‑service‑related issues promptly and communicate to store management.
• Drive credit and loyalty programs by explaining benefits and encouraging participation.
• Other essential functions as directed by supervisor.

• Education:
  
  High School or Equivalent.
• Experience:
  
  0–2 years of relevant retail experience (minimum 6 months).
• Proficiency in using technology (iPad, register).
• Availability: nights, weekends, and non‑business hours.
• Physical requirements (see job posting).

• Previous retail experience preferred.
• Excellent customer‑service skills and ability to interact with customers.
• Strong verbal and written communication skills.
• Demonstrated collaborative skills and ability to work well within a team.

• Medical, pharmacy, dental, and vision coverage.
• 401(k) and Roth 401(k) with company match.
• Merchandise discount.
• Paid time off.
• Parental leave for new parents.
• Optional benefits for part‑time associates (insurance, 401(k), merchandise discount, Learn & Earn incentive program, voluntary benefits).

Entry level

Full‑time

Sales and Business Development

Retail

PHOENIX is an equal‑opportunity employer. We do not discriminate on the basis of any protected characteristic and provide reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a role, please contact 1‑800‑964‑9793 or email A