Grocery Clerk

Join to apply for the Grocery Clerk role at Kroger Mountain View Foods

6 days ago Be among the first 25 applicants

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and store.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

• Customer Service skills
• Retail experience

Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. Today, we serve customers in 89 stores throughout the state. As part of Kroger, we pride ourselves on bringing diverse teams together with a passion for food and people, with a focus on creating great experiences for customers and communities. We value diversity, innovation, and growth, and offer opportunities for part-time work and career advancement.

If you need reasonable accommodation to complete an application or participate in the process, please call  or contact the store management.

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for growth through training and diverse career paths.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Management and Manufacturing
• Industries:
  Dairy Product Manufacturing