IBD Clinical Assistant

IBD Clinical Assistant – GI Associates

Join to apply for the IBD Clinical Assistant role at GI Associates. At GI Associates we believe in striving for the best outcomes for our patients, employees, and community. Imagine your next career as a digestive health expert! GI Associates is looking for motivated people to join our growing independent gastroenterology practice. Our nationally recognized physicians and dedicated team are patient and provide compassionate, collaborative care to patients across southeast Wisconsin.

• No weekends
• No holidays>
• PTO & paid anniversary day
• 7% GI Associates retirement contribution & 401(k) plan
• Medical, dental & vision insurance
• Flexible spending plan
• Short- & long-term disability
• Basic & supplemental life insurance

Our Clinical Assistant position offers a unique opportunity to contribute to a harmonious work environment by providing patient care while supporting our physician practice at GI Associates. Our position maintains and manages our GI Practice’s in a strong team environment and offers the highest quality of care to both patients, family members, and community. Our Clinical Assistant position is an integral part of the foundation at GI Associates with patients and family members looking to you for their choice of the highest quality care in GI.

• Prepares EMR for prior authorization requests and follows up as needed
• Updates EMR medication list and problems/diagnosis list when needed
• Schedules necessary labs, Endoscopy procedures, x-rays, or any other ancillary appointments for patients considering proper insurance coverage per location
• Assists in patient education (i.e., handouts, etc.)
• May travel to other infusion center locations
• Utilizes PMS, EMR, EPIC appropriately and efficiently
• Maintains a high level of confidentiality
• Maintains clean and organized workstation
• Works collaboratively with physician/mid-level, physician practice MA or RN representative, and Infusion RN to optimize patient care
• Documents patient care accurately, in the proper location in the EMR, and in a timely fashion
• Notifies pre-certification department of scheduled infusions and/or procedures
• Maintains review and documentation IBD oral/injectable medication prior authorization requests
• Answers and follows up on patient phone calls in a timely fashion
• Answers and follows up on IBD group phone calls and messages with documentation in EMR
• Maintains review and follow up of IBD group Faxcom/work queues

• High School Diploma/GED
• Current BLS certification
• One year of healthcare experience
• Knowledge of Medical Terminology

• Previous gastroenterology experience preferred
• Completion of a Medical Assistant program preferred