Customer Specialist​/Delivery

2 weeks ago Be among the first 25 applicants

• The Customer Specialist/Delivery is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include:
• Delivering customers’ furniture including assembly and installation of the furniture when required.
• Inspecting furniture for flaws or damage.
• Resolving customer complaints should they arise by working with the Customer Care department.
• The Customer Specialist/Delivery will inspect and clean the company vehicle to keep it presentable and functioning.
• While working both independently and as part of the warehouse team, Customer Specialist/Delivery are expected to unpackage, assemble, and prepare furniture for transport in customer vehicles. This includes making sure that furniture is adequately wrapped in protective materials and properly tied down.
• Inspecting furniture for damage and flaws is an important part of the duties of a Customer Specialist/Delivery in order to ensure customer satisfaction.
• Other duties as assigned
• HOM Furniture offers its full-time employees a competitive benefits package.
• Paid Time Off- 20 Days in 1st year for full-time employees
• Medical and/or Dental Coverage
• 401(k) Employee Contribution Plan
• 401(k) Employer Matching
• Career advancement opportunities and training
• Pay on Demand - options for receiving earned wages

Job Type

Full-time

Description

Pay

$20-$22

Responsibilities

• The Customer Specialist/Delivery is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include:
• Delivering customers’ furniture including assembly and installation of the furniture when required.
• Inspecting furniture for flaws or damage.
• Resolving customer complaints should they arise by working with the Customer Care department.
• The Customer Specialist/Delivery will inspect and clean the company vehicle to keep it presentable and functioning.
• While working both independently and as part of the warehouse team, Customer Specialist/Delivery are expected to unpackage, assemble, and prepare furniture for transport in customer vehicles. This includes making sure that furniture is adequately wrapped in protective materials and properly tied down.
• Inspecting furniture for damage and flaws is an important part of the duties of a Customer Specialist/Delivery in order to ensure customer satisfaction.
• Other duties as assigned

Benefits

• HOM Furniture offers its full-time employees a competitive benefits package.
• Paid Time Off- 20 Days in 1st year for full-time employees
• Medical and/or Dental Coverage
• 401(k) Employee Contribution Plan
• 401(k) Employer Matching
• Employee discount
• Career advancement opportunities and training
• Pay on Demand - options for receiving earned wages

Requirements

Education: Must be working towards or have a high school diploma or GED.

Licenses Required: Must have a driver’s license and a clean driving record. Must be able to pass a D.O.T. Medical Physical.

Experience: 1-3 years related experience preferred.

Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner.

May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment.

Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older.

• Reasonable accommodations will be made for those who require it.

HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.

Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Full-time

Job function

• Job function Other
• Industries Furniture and Home Furnishings Manufacturing

Referrals increase your chances of interviewing at HOM Furniture by 2x

Senior Customer Success Manager - Strategic Team

Wisconsin, United States $82,000 - $124,000 6 days ago

Bilingual Customer Service Specialist (Spanish) (Shared Between Wausau AND Schofield)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr