Operations Manager

Wilsonart

At Wilsonart, we don't just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care.

You will be surrounded by teammates who take pride in their work and look out for one another. You will have the chance to learn, grow and make a real impact. And you will be part of a company that believes winning means helping you succeed at work and in life.

The Operations Manager oversees all aspects of inventory management, warehouse operations, and logistics coordination to ensure efficient and safe handling of products and timely delivery to customers. This role involves managing inventory levels, supervising personnel, maintaining safety standards, negotiating freight rates, and coordinating customer service operations.

• Evaluate and maintain proper inventory levels for all products using automated computer system devices.
• Manage supervisory personnel.
• Oversee and manage company customer service and operating metrics.
• Oversee and manage the company warehouse safety program.
• Ensure that the warehouse receives passing grades on all safety inspections & audits.
• Ensure all employees are completing monthly safety trainings.
• Train personnel as necessary.
• Negotiate common carrier freight rates.
• Oversee performance of basic human resource functions.
• Oversee customer order entry, billing and Accounts Receivables.
• Plan the work assignments.
• Oversee scheduling of customer orders via established routes & company delivery vehicles.
• Assist the needs of the customer.
• Perform other tasks as required.
• Maintain accurate and up to date customer pricing records within ERP.
• Read, interpret, process, and pack orders.
• Check and place materials in the correct bin.
• Check material against the manifest and report discrepancies.

• Knowledge of the National Safety Code (NSC) and federal/provincial transportation regulations, provincial Occupational Health & Safety (OHS) regulations and applicable CSA safety standards, and other pertinent rules governing work standards.
• Knowledge of inventory systems and product inventory.
• Knowledge of warehousing and transportation functions.
• Ability to communicate well in oral and written forms.

• Education:
  
  Bachelor’s degree required or equivalent combination of education and experience; 1 year experience may substitute for 1 year of degree.
• Experience:
  
  4+ years experience in operations management.
• Physical Requirements:
  
  Sitting in the same location or standing/walking; required to stoop, climb or lift light material (25-50 lbs) or equipment.

The wage range for this role is approximately $85,000 - $115,000, depending on skill sets, experience, training, licensure, certifications, and other business considerations. Location-based adjustments may apply.

Wilsonart is an Equal Opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.