Production Coordinator
Listed on 2026-01-12
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Trades / Skilled Labor
Installation Technician, General Labor
Our unique shop-at-home model allows customers to get perfect new floors without leaving their home, and our 350,000+ customers give us an average of 4.7-star rating. We are looking for hard-working, service-minded individuals to fill the role of Production Coordinator.
The Floor Coverings International Production Coordinator is responsible for delivering the installation of a project to the level of expectation set in the sale of the project. This position revolves around a high level of customer service, communication, problem-solving, and organization, along with some technical responsibilities.
Key Responsibilities:- Familiarize yourself with the details of each project
- Ensure that all products and materials needed for each job are ordered accurately
- Consistently monitor deliveries to ensure materials arrive on time
- Communicate with customers and installers to coordinate installation dates
- Set proper expectations with customers regarding the installation process
- Provide daily updates to the customer regarding the details of the installation
- Complete job site visits daily for all projects
- Confirm scope of work and compensation with installers prior to start of job
- Deliver on expectations contracted in the sales process
- Ensure job site cleanliness after installation and collect final payment
- Assist in management of the Production Assistant
- Resolve any customer complaints, repairs, or other inquiries with urgency
- Assist installation crews with whatever is necessary to finish projects
- Assist Office Manager in ensuring accurate invoicing for each project
- Work home show booths as needed
- Carry out small installations or repairs
- Lifting up to 80 lbs. on occasion
- Work with hand tools and power tools alike
- Keep warehouse and company vehicles organized and presentable
- High school or equivalent
- Associate degree or some college (preferred)
- Home improvement or flooring sales/installation experience: 1 year (preferred)
- Able to work independently without supervision
- High level of organizational skills
- Outstanding written and communication skills
Compensation: $45,000.00 - $55,000.00 per year
Floor Coverings International is the #1 mobile flooring franchise in North America, with a unique shop-at-home model and an average 4.8 star rating from our 400,000+ customers.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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