Inside Sales Representative

Job Overview

Our client, an HVAC/R manufacturer’s representative based in Wisconsin is seeking an Inside Sales Representative. This business provides HVAC sales, commissioning and support to a variety of clients in the Wisconsin Market and this position acts as the sales support – order entry, quoting, research and quote/proposal delivery – in relation to a variety of HVAC/R projects. The role is based in Waukesha, includes normal M-F hours, NO on-call hours, NO travel, and delivers ongoing training and certification programs.

$55,000.00/yr – $60,000.00/yr. The role pays $55K-$65K based on experience, strong benefit/bonus program.

• Learn about HVAC equipment, Hydronics technology and associated components to assist with customer requests.
• Prepare quotations, including pricing and estimates, as required.
• Read and interpret mechanical plans to ensure accurate order handling.
• Enter and revise orders in supplier-provided software.
• Update internal ERP system – Infor/Net Suite.
• Monitor and communicate order statuses to customers and the sales team.
• Generate and review inspection reports.
• Identify sales opportunities and route to appropriate salesperson.
• Office duties – answer phones, customer inquiries, basic customer service.

• 2+ years experience in the professional workforce (office/sales role).
• 1+ years experience working with customers – communicating daily customer information.
• 1+ years experience completing research in any capacity.
• Strong Microsoft Office skills – Excel and Word.
• Strong phone presence.
• Excellent verbal and written communication skills.
• Excellent attention to detail and organization skills.
• Excellent prioritization skills and the ability to “figure things out”.
• Ability to multi-task, prioritize, and manage time effectively.

• Experience using a CRM – Infor and/or Net Suite.
• Experience in the HVAC/R arena and/or Hydronics experience.
• Familiarity with reading mechanical plans.

Seniority Level: Associate

Employment Type: Full-time

Job Function: Sales and Administrative

Industries: Manufacturing and HVAC and Refrigeration Equipment Manufacturing

• Medical insurance
• Vision insurance
• 401(k)