Lighting Controls Field Service Technician

Lighting Controls Field Service Technician

Enterprise Lighting & Control is hiring a Lighting Controls Field Service Technician to join our team. As the recognized leader in commercial, industrial, and institutional lighting in Wisconsin and Upper Michigan, Enterprise is experiencing rapid growth in a dynamic market and has an immediate need to expand our Service and Support team.

• Configure software and hardware to control lighting systems according to project requirements and the approved sequence of operations.
• Diagnose and resolve technical issues with existing systems and perform preventative maintenance to ensure functionality.
• Provide technical assistance, user training, and general support to clients and colleagues to ensure proficiency with the installed systems.
• Work with electrical contractors, facility managers, and other stakeholders to ensure proper installation and integration of lighting control systems.
• Create and maintain field reports.
• Recommend potential service enhancements or modifications for system improvements.
• 80% jobsite work/travel; primarily Central and Northern Wisconsin with occasional work in the Michigan Upper Peninsula. 20% home office time for scheduling, reporting, and customer follow‑up.
• Other related duties as assigned.

• Understanding of electrical concepts (voltage, current, relays), IT networking, and the hardware and software components of lighting control systems.
• Ability to interpret electrical plans, wiring diagrams, and lighting RCPs.
• Regular computer use, including navigating Graphical User Interfaces (GUIs) for software applications.
• Strong focus on customer satisfaction with excellent interpersonal and communication skills for interacting with clients, contractors, and internal teams, both in person and in writing.
• Effective problem‑solving techniques for troubleshooting complex technical issues.
• Ability to resolve conflicts under pressure with consideration and understanding.
• A high level of self‑accountability, attention to detail, and overall work ethic.

• The ability to work effectively and manage tasks independently.
• Eagerness to learn new technologies and stay updated on evolving industry trends and product offerings.

• Paid Holidays
• Paid Vacation
• Paid Birthday
• Health, Dental, Vision, Life, Long Term Disability Insurance
• 401(k) Profit Sharing Plan
• Hybrid Work Schedule

Email cover letter and resume to: d

• Entry level

• Full-time

• Engineering and Information Technology

• Architecture and Planning