Senior Manager, Educational Operations

About the Role:

Hybrid schedule of Tuesday and Wednesday onsite at our Waukesha Office. Remaining days are remote.

Reports to:

Assistant Director, Educational Operations

Direct Reports: 2 Managers, Educational Operations and Senior Specialist, Educational Operations

Location:

Waukesha, WI (Hybrid Work Environment)

The Senior Manager, Educational Operations leads the successful planning, execution, and continuous improvement of ASGCT’s committee-driven educational programming and major virtual and in-person scientific events. This role oversees the operations, workflows, and implementation strategies that bring ASGCT’s scientific and professional development content to life.

The Senior Manager provides leadership, supervision, and workflow oversight for a team of three staff members who support the execution of these scientific and professional development programs—ensuring alignment, timely deliverables, strong internal communication, and consistent quality standards across all projects. This position manages three standing committees and their associated educational portfolios, including the development of Annual Meeting sessions and year-round programming.

This role requires a strong understanding of digital education trends, live streaming technology, and virtual production best practices. The Senior Manager is the primary point person for all livestream and virtual event setup, oversees virtual platform buildouts, and provides hands‑on support for video recording, editing, and technical training for staff and presenters.

Additionally, the Senior Manager serves as project lead for ASGCT’s major non‑AM events, like Breakthroughs in CGT conference, Virtual Scientific Summits, and Regional Clinician and Graduate Medical Education Workshops.

• Lead planning, execution, and operational oversight for all hybrid, virtual, in‑person, and digital educational events, including several Annual Meeting sessions and non‑AM events.
• Manage topic development, speaker recruitment, agenda building, session materials, and run‑of‑show documents.
• Oversee AV needs, livestream integration, venue coordination, platform buildouts, and all associated production workflows.
• Oversee and track Annual Meeting committee‑led session proposals in coordination with internal program coordinators, ensuring alignment across committees and proactively identifying and mitigating overlap in topics, speakers, and session scope.
• Coordinate cross‑team collaboration with Meetings & Events, Marketing & Communications, Publications, Policy & Advocacy, Development, and other internal stakeholders.
• Conduct faculty onboarding, technical training, and rehearsal schedules to ensure seamless event delivery.
• Create and manage comprehensive project plans, event timelines, and risk‑mitigation strategies.
• Oversee on‑site or live‑event logistics to ensure a polished and professional attendee experience.
• Produce post‑event analytics, evaluation summaries, and reports.
• Oversee workflows supporting committee programs, virtual summits and workshops, hybrid and virtual events, webinars, and Annual Meeting sessions.
• Ensure quality control, consistency, and compliance.

• Supervise three staff members.
• Manage workloads, project assignments, and performance.
• Provide coaching, training, and professional development.

• Serve as ASGCT’s primary livestream lead.
• Oversee virtual platform buildouts.
• Train staff, faculty, and volunteers on all technical workflows.
• Support video recording, editing, and digital content production.
• Maintain SOPs and production checklists.

• Provide strategic oversight and leadership for staff responsible for bundling digital content for ASGCT’s Learning Management System (LMS), ensuring alignment with organizational priorities, audience needs, and revenue goals.
• Establish and maintain standards, workflows, and quality benchmarks for content bundling, including scientific accuracy, instructional coherence, consistency, and learner experience.
• Guide staff in curating,…