Medical Office Receptionist

Overview

Serenity Health Care Center is the largest Functional & Integrative medicine center in the Midwest, delivering world-class care to multiple generations of families. Specializing in chronic illness solutions, hormone imbalance, and fatigue, the center is dedicated to improving patients' overall well-being. With a patient-centered approach, Serenity Health Care Center focuses on personalized, integrative, and innovative treatments to achieve optimal health outcomes.

This is a full-time, on-site role for a Medical Office Receptionist at Serenity Health Care Center located in Waukesha, WI. The Medical Office Receptionist will be responsible for welcoming patients, managing appointment scheduling, maintaining the reception area, handling phone inquiries, and performing general administrative tasks. Additional responsibilities include coordinating with healthcare providers and ensuring accurate insurance verification to support efficient operations within the office.

• Proficiency in Phone Etiquette and excellent interpersonal communication skills
• Experience with Appointment Scheduling and general Receptionist Duties in a professional setting
• Knowledge of Medical Office operations and basic administrative processes
• Familiarity with Insurance Verification and related documentation
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced, patient-focused environment
• High school diploma or equivalent required; additional certifications or training in medical office administration is a plus