E-Commerce Specialist

E-Commerce Specialist

Wage: $55,000 - $60,000/year

Our recruiting firm is partnering with a well‑established manufacturing organization in Waukegan, IL to identify an E‑Commerce Specialist to support online sales channels, digital product accuracy, and system integrations. This role is ideal for a detail‑oriented, tech‑savvy individual who enjoys managing product content, supporting online marketplaces, and ensuring smooth digital operations across multiple platforms.

The E‑Commerce Specialist will support the development, maintenance, and optimization of the company's e‑commerce channels, including the company website, online marketplaces, and electronic data interchange (EDI) processes. This role works cross‑functionally with marketing, sales, IT, and national account teams to ensure product accuracy, smooth ordering workflows, and consistent customer experience.

• Develop and maintain processes for updating product data, images, promotions and clearance items across e‑commerce channels
• Manage online marketplace listings (e.g., Amazon Seller Central), ensuring accuracy, consistency, and compliance with platform requirements
• Collaborate with marketing and product management teams to maintain consistent product content across all digital platforms
• Support IT and sales teams in the implementation and upkeep of EDI processes for large accounts
• Coordinate with account managers to address pricing, compliance, and listing issues
• Monitor online channels for customer questions, reviews, and feedback; respond or route as appropriate
• Manage online inventory visibility and ensure product availability is represented accurately
• Write and edit product descriptions and digital content in partnership with marketing
• Serve as a communication point for order‑related inquiries across e‑commerce platforms
• Assist with data entry and system updates within ERP and CRM platforms
• Support additional tasks assigned by the Marketing or Sales leadership team

• Associate's degree required;
  Bachelor's degree preferred
• 5+ years of experience working with e‑commerce platforms in a business environment
• ERP experience preferred (SAGE X3 experience a plus)
• Familiarity with HTML, XML, and EDI tools
• Experience with Adobe Creative Suite is beneficial
• Self‑motivated, proactive and able to work independently
• Strong understanding of e‑commerce workflows, business processes and digital operations
• Hands‑on experience with online marketplace platforms (Amazon Seller Central strongly preferred)
• Knowledge of EDI processes and basic website functionality
• Proficient in Microsoft Office Suite
• Strong written and verbal communication skills
• Ability to work cross‑functionally and manage multiple priorities

• Join a growing manufacturing organization dedicated to improving digital customer experience
• Work cross‑functionally with marketing, sales, product management, and IT
• Make a direct impact on online presence, product accuracy, and digital process improvement
• Stable, full‑time position with opportunities to expand digital skills and responsibilities