E-Commerce Specialist

Position Title:

E-Commerce Specialist

Wage: $55,000 - $60,000/year

The E-Commerce Specialist will support the development, maintenance, and optimization of the company's e-commerce channels, including the company website, online marketplaces, and electronic data interchange (EDI) processes. This role works cross-functionally with marketing, sales, IT, and national account teams to ensure product accuracy, smooth ordering workflows, and consistent customer experience.

• Develop and maintain processes for updating product data, images, promotions and clearance items across e-commerce channels
• Manage online marketplace listings (e.g., Amazon Seller Central), ensuring accuracy, consistency, and compliance with platform requirements
• Collaborate with marketing and product management teams to maintain consistent product content across all digital platforms
• Support IT and sales teams in the implementation and upkeep of EDI processes for large accounts
• Coordinate with account managers to address pricing, compliance, and listing issues
• Monitor online channels for customer questions, reviews, and feedback; respond or route as appropriate
• Manage online inventory visibility and ensure product availability is represented accurately
• Write and edit product descriptions and digital content in partnership with marketing
• Serve as a communication point for order‑related inquiries across e‑commerce platforms
• Assist with data entry and system updates within ERP and CRM platforms
• Support additional tasks assigned by the Marketing or Sales leadership team

• Associate's degree required;
  Bachelor's degree preferred
• 5+ years of experience working with e-commerce platforms in a business environment
• ERP experience preferred (SAGE X3 experience a plus)
• Familiarity with HTML, XML, and EDI tools
• Experience with Adobe Creative Suite is beneficial
• Self‑motivated, proactive and able to work independently
• Strong understanding of e‑commerce workflows, business processes and digital operations
• Hands‑on experience with online marketplace platforms (Amazon Seller Central strongly preferred)
• Knowledge of EDI processes and basic website functionality
• Proficient in Microsoft Office Suite
• Strong written and verbal communication skills
• Ability to work cross‑functionally and manage multiple priorities

• Join a growing manufacturing organization dedicated to improving digital customer experience
• Work cross‑functionally with marketing, sales, product management, and IT
• Make a direct impact on online presence, product accuracy, and digital process improvement
• Stable, full‑time position with opportunities to expand digital skills and responsibilities