More jobs:
ITSM Tool Manager; ServiceNow
Job in
Waukegan, Lake County, Illinois, 60087, USA
Listed on 2026-02-28
Listing for:
Info-Ways
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant
Job Description & How to Apply Below
Overview
Role: ITSM Tool Manager (Service Now)
Location:
Waukegan, IL
Duration: 6+ Months
ONLY GC OR CITIZENS
BGV will be done for the selected candidates.
Experience & DesignationDesignation:
Technical Specialist or above
Experience:
- 7+ Years of relevant work experience. Candidate should have good Admin.
- Configuration / Development knowledge of:
- Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB, Service Requests and SLM
- Experience in managing a team of developers
- Good exposure to integration of Service Now with various ITSM and other tools
- Content Management: developing ESS page
- UI Actions / UI Policy / Access Control Lists, etc.
- Writing server-side scripts using Script Includes
- Configured License Management module for necessary compliance checks
- Used ACLs for controlling the security mechanism in Service Now
- Domain Separation and designing the process and data flow within various domains
- Experience with web technologies/AJAX
- Developing Composite Service Requests within Service Catalog Module
- Experience in different integrations using web services / MID Server, etc.
- Configuring complex reports
Please respond with your word resume and the requested details:
- Full Name
- Work Authorization
- Contact Number
- Skype
- Current location
- Willing to relocate
- Rate/hr
All your information will be kept confidential according to EEO guidelines.
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