Count Team Supervisor

Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino; we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us.

At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success.

Who We are looking for:

Responsible for overseeing the day-to-day operations of the Count Room and its staff, ensuring the protection of assets through strict adherence to established internal controls, policies, and procedures, as well as all applicable laws and regulations. Oversees and actively participates in the slot drop process.

What is expected of You:

• Excellent internal/external guest service;
• Ensure that policies and procedures are strictly and consistently followed;
• Responsible for employee related matters, including but not limited to interviewing, hiring, scheduling, training, coaching, evaluating, and promoting;
• Oversee and participate in the drop as required by Internal Controls;
• Oversee count room equipment, utilize preventive maintenance techniques and regular servicing to ensure equipment is in proper working order;
• Count, verify, and record games revenue;
• Other reasonable duties as assigned.

Experience You will need:

• High School/GED preferred
• 6 months – 1 year experience in a Count room, prior supervisory experience.
• Excellent communication skills, and detail oriented
• Able to operate calculators, electric cart, and money counters

Physical Requirements:

• May be exposed to casino-related environmental factors such as second-hand smoke, bright lights and excessive noise
• Must be able to stand and walk for extended periods of time. Other physical demands of this job may include but are not limited to: stooping, reaching, pulling, heavy lifting up to 50 lbs., and use of repetitive motions

Motivations

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.