Casino Host

Job Category

Entrmnt,Gmblg,Per Care,Srvc Related Workers

CASIN
007631

• Posted :
  January 14, 2026
• Full-Time

Showing 1 location

Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. At American Place Casino, every moment is crafted to delight, and every opportunity is a pathway to success.

A positive, outgoing and self‑motivated individual with follow‑through skills and attention to detail. Someone who thrives in an extremely fast‑paced, team‑focused environment would do well. Successful hosts have the ability to engage with guests, learn and deliver on their preferences, overcome issues and create exceptional experiences while increasing revenue for the company.

• Customer Service Representative

The primary responsibility of the casino host is to acquire, develop, and maintain relationships with VIP guests that lead to increased revenues for the company. The casino host will grow a book of business through application of incentives, programs and customer service within Company and department guidelines.

• High School diploma or GED.
• Computer literate (proficient in Microsoft Word and Excel).
• Good Communication Skills (Ability to communicate technical information to nontechnical audiences).
• Handles administrative work – receives, sorts and files monthly personnel action reports.
• Self‑motivated and able to work without direct or constant supervision.
• Available to work a flexible schedule (day, swing, grave, weekends, holidays, special events) and any other schedule as needed.
• Must be highly organized and detail‑oriented.
• Ability to handle high volume and stressful situations.
• Computer, telephone, fax and copier skills.
• Proficient in word processing, spreadsheets, databases, presentations, e‑mail, and player tracking systems.

• Office/Casino environment that requires sitting and/or standing for extended periods.
• Subject to outdoor temperature fluctuations.
• Exposure to smoke, bright lights and noise.
• Constantly handle, wrist motion, sit, hear, and eye/hand coordination.
• Frequently speak, read, write, stand, walk, bend and stoop.
• Occasionally lift, carry, push and pull. Must be able to lift and carry up to 25 pounds regularly throughout shift.

• 401K:
  Matches 50% of your contribution, up to 4% of eligible contribution.
• Educational Tuition Reimbursement.
• Salary Range: $50,000 – $82,500.

Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.

American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.