Communications Operator

Overview

Vista Medical Center is seeking a dedicated and reliable Communications Operator to join our team. As a Communications Operator, you will be the central point of contact for hospital staff, patients, and external callers, ensuring the smooth and efficient operation of all communication systems within the facility.

• Answer and route all incoming calls to the appropriate department or individual.
• Respond to emergency calls and assist in coordinating appropriate responses.
• Monitor and operate the hospital's paging system, ensuring timely communication.
• Relay messages and notifications between departments, physicians, staff, and patients.
• Assist in coordinating emergency alerts and alarms, following established protocols.
• Maintain accurate records of all communication logs and dispatches.
• Provide information to visitors, patients, and callers in a courteous and professional manner.
• Ensure that all hospital communication systems are functioning properly and escalating issues when necessary.
• Assist with other administrative tasks as required by the department.

• High School diploma or equivalent.
• Previous experience in a customer service or communications role preferred.
• Strong verbal communication skills and a clear phone voice.
• Ability to multitask and handle high-pressure situations.
• Familiarity with medical terminology and hospital operations is a plus.
• Ability to operate various communication systems, including phone, radio, and paging systems.
• Excellent problem-solving skills and attention to detail.
• Ability to work a flexible schedule, including nights, weekends, and holidays as required.

• Competitive salary and benefits package.
• Health, dental, and vision insurance.
• Retirement savings plan.
• Paid time off (PTO) and holidays.
• Professional development opportunities.