VIP Server - Vibrant Music Hall

Overview

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit

Live Nation Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales, we foster a fun and upbeat work culture with opportunities. Live Nation offers perks such as concert tickets, dog-friendly offices, and progressive benefits like student loan reimbursement and adoption/fertility support.

It is an environment recognized as a Great Place to Work and frequently highlighted by People Magazine for its care culture. Live Nation is committed to helping you achieve your career and personal goals.

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and committed. If this sounds like you, please read on!

• Anticipate and respond to guests’ needs
• Suggestively sell beverages and menu items; take orders
• Answer guest questions, make recommendations, up-sell liquors
• Communicate drink orders to bar through the Point of Sales system
• Deliver drinks, maneuvering trays through large crowds
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Remove dirty glasses and dishes from tables including lifting/moving bus tubs up to 25 lbs
• Keep tables clean/wiped
• Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
• Maintain venue safety and sanitation standards
• Follow housekeeping standards per venue policy
• Keep current on all standard operating procedures
• Request identification from any guest who appears to be under 30 years of age
• Ensure responsible alcohol service per local ordinance and venue policies
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol, informing the manager as needed
• Receive payment and process cash, credit card or Traveler’s checks according to venue policy
• Ensure that comp and void checks are processed according to policy
• Assist other servers and staff as needed

• Ability to work late hours
• Flexible schedule
• Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sale systems
• 3 years’ work experience interacting with people in a positive environment
• Tolerance of all cultures, music and art forms
• Responsible Alcohol Awareness Training Certification or Equivalent
• Ability to deal with intoxicated guests in a positive and safety-minded manner

• Cash handling experience
• Experience recognizing valid IDs
• Experience in a live music environment

• Fast-paced, often loud and stressful environment
• Extended periods of standing and being on your feet
• Must be able to lift or move up to 25 lbs with proper lifting techniques

We are committed to an inclusive environment and encourage applications from all qualified individuals irrespective of gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants and provides reasonable accommodations as required by law. The company may consider qualified applicants with criminal histories in a manner consistent with applicable laws and fair-chance ordinances.

Reasonable accommodations will be provided to applicants with known disabilities, including pregnancy-related accommodations, in accordance with local, state, and federal law. Applicants are invited to identify reasonable accommodations needed to perform essential functions. If accommodations are required, contact a Human Resources Representative.

The preceding job description outlines the general nature and level of work performed. It is not intended to be an exhaustive inventory of duties, responsibilities, and qualifications. Live Nation recruitment policies aim to place the most qualified persons in a timely and efficient manner and may include internal promotion, referrals, outside advertising, agencies, internet recruiting, job fairs, college recruiting, and search firms.