Demand Planner

Company Overview

Synergy Flavors, part of the Carbery Group, is more than just a leading international supplier of ingredients to the global food and beverage industry-we're a team driven by purpose. Our vision is simple yet powerful: enriching lives through healthier and tastier foods.

We believe great flavor starts with great people. That's why we're committed to hiring creative, passionate individuals who want to make a real impact. With deep expertise across food, beverage, and nutrition, our teams develop high-quality taste solutions that inspire innovation and elevate everyday experiences.

Your Role in Synergy's Success

The Demand Planner owns the demand forecast used to drive the Sales & Operations Planning (S&OP) process. This role translates customer orders, sales pipeline, historical trends, and market intelligence into a reliable demand signal that enables production planning, capacity planning, and procurement in a make-to-order manufacturing environment. The Demand Planner partners closely with Sales, Operations, Procurement and Finance to balance customer responsiveness, capacity constraints, and financial targets.

How You Will Contribute

Roles and Responsibilities:

• Develop, maintain, and continuously improve the rolling demand forecast (short-, mid-, and long-term horizons) for make-to-order products.

• Consolidate demand inputs including customer orders, sales pipeline, historical data, seasonality, and known events.

• Lead the Demand Review step of the S&OP cycle, preparing scenarios, assumptions, and risks.

• Collaborate with Sales to validate demand assumptions and challenge optimism or gaps.

• Translate forecast changes into clear implications for capacity, labor, and material planning.

• Track forecast accuracy, bias, and key demand metrics; identify root causes of variance.

• Document demand assumptions, constraints, and risks to support executive decision-making.

• Support new product introductions, customer ramps, and large project orders with tailored demand scenarios.

• Act as the single owner of the demand number used across planning, operations, and finance.

Qualifications &

Skills Required:



• Bachelor's degree in Supply Chain, Business, or a related field

• 5-7 years of experience in demand planning, production planning, or supply chain planning

• Supply Chain Certifications (Preferred, Not Required, e.g., CSCP)

• Experience specifically within a make-to-order manufacturing environment (preferred)

• Hands-on experience using Microsoft Dynamics 365 (D365) Supply Chain Management, including MRP / Planning

• Experience supporting or leading the Demand Review as part of an S&OP or IBP

• Experience owning a rolling demand forecast used to drive production and capacity planning, including hands-on use of statistical forecasting methods

• Experience analyzing forecast accuracy, bias, and root-cause of variance

• Exposure to capacity constraints, lead-time management, and planning trade-offs

• Use of BI tools to build demand scenarios and executive-ready summaries

Salary Range: $95,500 to $129,000/yr

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled.

For more information on our benefits .

Department:
Operations

Location:

Wauconda, Illinois (Hybrid)

Reporting To:
Planning Manager

Our Commitment to our People

We are a diverse and growing workforce of over 1,000 people across eight countries globally. As we continue to grow, we want to ensure that Carbery Group continues to be a place where people are supported to develop and feel that they can do their best work. We are committed to driving growth, developing future capability and delivering results through our dedicated teams.

We offer competitive salaries, comprehensive benefits, and an inclusive workplace where your skills, perspectives, and experience help shape the future of our industry. Join us and be part of a team that values collaboration and makes a meaningful impact - from local communities to global markets.

Carbery Group is proud to be an Equal Opportunity Employer, committed to fostering a supportive work environment.