RN, Case Manager

RN, Case Manager (Field Based Position Servicing Watsonville and Surrounding Areas)

Compensation Range: $ to $ annually

Provide field‑based case management services within the worker’s compensation industry by utilizing professional judgment and discretion, applying professional processes, and adhering to the Case Management Society of America (CMSA), ISYS, and customer guidelines.

Facilitate appropriate qualitative and timely medical care for injured workers by implementing prudent case management strategies, demonstrating proactive communication, and coordinating with all parties to enable optimal recovery outcomes, including return to work determination, file progression toward permanent and stationary designation, and cost containment for the customer.

• Frequent travel (Driving) throughout designated service areas to in‑person appointments/visits. Potential overnight or air travel for special occasions or special geographies, or for coverage purposes.
• Management of cases as assigned by ISYS, including 'rush'/same day referrals from ISYS' customers and attendance at medical appointments scheduled during the hours of the facilities providing treatment.
• Autonomous management of assigned caseload, including coordination of weekly and daily work activities and schedule, ensuring optimal time management and professional prioritization of all activities.
• Conducting onsite Case Management services following CMSA guidelines and ISYS protocols and procedures.
• Enthusiastically and professionally coordinate, facilitate, conduct, and complete in‑person attendance at physician appointments, hospital visits, case conferences, home visits, and ancillary providers to facilitate treatment recommendations in a timely manner.
• Initiate and conduct professional discussions with medical providers regarding diagnosis, treatment, and prognosis.
• Apply the case management process, education, and experience to facilitate appropriate and timely treatment and recovery of the injured worker with the goal of maximal recovery and maximal return to work.
• Provide proactive and timely communication, and coordinate collaboration with all parties involved in each case, in‑person, by phone, and/or in writing.
• Support the injured worker's progress toward achieving Maximum Medical Improvement and foster realistic and effective Return to Work opportunities by exploring viable options with all involved parties.
• Support the injured worker's progress toward achieving Maximum Medical Improvement and foster realistic and effective Return to Work opportunities by exploring viable options with all involved parties.

The ability to impact your own income through conscious effort is such a rare privilege and is one of the main perks of this special position. Compensation includes both biweekly salary and bonus. Ongoing bonus pay is not capped which means high earning potential is in your hands.

The opportunity to adjust your work schedule and navigate your responsibilities in a way that fits your personal preference and workstyle.

Rest and relaxation are important, so PTO (vacation) is accrued monthly. Plus, you can earn bonus PTO rewards annually and enjoy even more time off.

A benefits package with tax‑deferred retirement program, a flexible schedule, medical, dental, and vision insurance, ancillary supplement health plans, Long‑term disability insurance, and employee assistance program.

ISYS is an organization of people with big minds, big hearts, lots of spirit, and good character whose mission is to work creatively and intensively to provide case management solutions and have a positive impact on those we serve. Providing field‑focused care coordination and customer service in the workers compensation community since 1998, ISYS has an established brand reputation of delivering high quality catastrophic, rush, and onsite field medical case management services.

Our company culture is based on living our values:

• Always do the right thing
• Deliver excellence in everything we do
• Encourage a Hug Your Customer philosophy
• Communicate respectfully and proactively
• Build relationships upon trust
• Give generously
• Pursue growth and learning
• Be honest, authentic, grateful, and humble
• Promote individual and economic liberty
• Embrace the family spirit

ISYS also has a Charitable Activities Committee that oversees and promotes employee involvement in our Pay it Forward program, which focuses on different ways to give back to the communities in which we live and work.

Thank you for your interest in working with ISYS!

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