Physical Therapist Case Manager: Home Health

Physical Therapist Case Manager:
Home Health

Full Time position located in Santa Cruz County:
Watsonville and surrounding cities.

$/yr - $/yr

We treat every patient with the same empathy, compassion, and understanding we would show our own family. With more than 600 employees, we are the largest home health agency in San Francisco and the fastest‑growing in the Bay Area. Today, we care for more than 4,000 patients across San Francisco, San Mateo, Santa Clara, Santa Cruz, Alameda, Contra Cosa, Solano, Napa, Yolo, Placer, El Dorado, and Sacramento counties—and we are actively expanding into Marin and Sonoma counties.

Our clinicians are dedicated not only to the patients they serve, but also to one another. Hospital readmission rates at 21

HHS consistently remain under 10%, compared to an industry average of over 15%.

We’ve set a new benchmark for employee satisfaction in home health and were recognized as a 2024 Top Workplace. Our culture of support, growth, and recognition is fostered through open communication, professional development opportunities, and a focus on engagement and satisfaction.

• San Francisco Chronicle Top Workplaces in the Bay Area:
  Ranked 3rd among all medium‑size companies and 1st among home health agencies.
• Nationwide Recognition:
  Ranked 12th among medium‑size healthcare companies and 1st among home health agencies.

• Perform an evaluation in the home and develop a care plan; work with PTAs to follow the care plan.
• Help patients with mobility, movement, and regaining independence.
• Create detailed treatment and care plans for each patient.
• Communicate and coordinate with patients’ physicians to ensure quality care.
• Evaluate and report patients’ progress to MD.

• Concierge service:
  Assist with documentation and administrative tasks.
• Flexible work schedules:
  Create your own schedule and hours.
• Targeted territories:
  Zip‑code based assignments to reduce travel time.
• Autonomy:
  No clocking in/out.
• Low turnover, high morale.
• Helpful software and communication tools.
• Company‑issued device: choice of iPad or laptop.
• Company‑issued phone number.
• Annual membership to Med Bridge for CEU training and patient‑facing HEP.
• Mileage/vehicle reimbursement: $0.70 per mile between visits.
• Comprehensive benefits: 401(k) with match, generous PTO, medical, dental, life insurance, Employee Assistance Program (EAP), Flexible Spending Accounts (FSAs), pet insurance, and more.
• Competitive compensation with incentive bonus program.
• Computer literacy and competency assessment required before in‑person interview to ensure success in electronic charting and web‑based communication.

• Current unrestricted CA Physical Therapist license.
• Current BLS/CPR certification.
• Valid CA driver’s license.
• Knowledge of local community resources.
• Understanding of individual development, human behavior, and cultural influences on health care.
• Knowledge of state and federal home‑care regulatory guidelines preferred.
• Experience in home‑health care highly preferred.
• Experience with high‑acuity patients a plus.
• Experience working with an interdisciplinary team highly desired.
• Case management fundamentals highly desired.
• Self‑directed, empathetic, critical thinker, outstanding interpersonal skills, leadership abilities, organized.

21st Century is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We strictly prohibit discrimination or harassment of any kind, including but not limited to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other characteristic protected under federal, state, or local law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.