Store Manager - Victoria's Secret

Store Manager - Victoria's Secret, Watford

Shifts you are applying for:

As a Store Manager at Victoria’s Secret you’ll take ownership of the success of your store, inspiring your team to achieve their targets and create the very best customer experience everyday.

• Lead from the heart مطلب : train, coach and inspire your team, setting them up for success and developing them to be stars of the future.
• Be a role model : motivate and engage your team to bring the brand values to life everyday, fostering an inclusive and positive atmosphere.
• Have your mind on the customer : beجھ فريق à friendly face, always prioritise customer needs and find ways to personalize and maximise the in‑store experience.
• Hands‑on operations : own the P&L and lead key KPIs—hiring, rotas, payroll, customer success, stock control—to maximise sales and profitability.
• An eye for visuals : committebrand visual standards with the Visual Team and ensure your team meets them.
• Open eyes and ears : cultivate active listening with your team, share ideas with wider store partners, and let your voice count.
• Your feet on the ground : maintain compliance; manage product launches, floor set changes, store audits, stock counts, H&S policies, and keep everything efficient and safe.

• A wealth of experience – demonstrate previous store‑manager experience in fast‑paced environments, exceed sales targets and KPIs, and implement company strategy to drive strong performance.
• Passion for retail – love front or back‑of‑house work and create a unique experience for every customer.
• Lead with purpose – inspire and develop your team to share enthusiasm for the brand and experience we deliver.
• Relationships that count – build valued relationships with customers, your team, and wider business teams.
• Embrace change – thrive on challenges, multitask, problem‑solve, and collaborate to get things done efficiently.
• Creative flair – approachable, resourceful, and creative in engaging teams with local incentives and global initiatives.

We are the specialist retailer of fashion‑inspired signature lingerie, sleepwear, athleisure and swim, and award‑winning prestige fragrances and body care. Our associates are at the core of our business, living our brand values to create lasting customer relationships and a healthy, inclusive workplace that cherishes diversity.

• 25 % off a wide range of Victoria’s Secret, Next and Gap in store.
• Amazing deals and exclusive offers from over 3,500 retailers via Reward Gateway.
• Incentives and competitions with prizes all year round.
• Free financial, health and wellbeing services, including 24/7 digital GP.
• Learning and development opportunities and support with core skills through on‑the‑job training.
• Core benefits such as pension contributions and life assurance.

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Please email (include “Workplace Adjustments” in the subject).

Mid‑Senior level

Full‑time

Sales and Business Development

Retail