Insight Analyst - Mandarin

About the role

Our team are looking for an insight analyst with a passion for retail, market research and data.

You’ll be inquisitive, have an interest in retail (FMCG ideally) and want to be ankeep part of a dynamic and progressive environment, engaging with customers in a rapidly changing, agile retail world. You’ll be looking for the opportunity to develop your voice and share thoughts that help our customers grow.

This is a role in our retail insight team, driving insights and predictions for commercial success with knowledge of global food and consumer goods retailing. From our unparalleled industry relationships and access, you’ll travel to markets and be able to build your network with retailers, seeing and understanding first‑hand what affects them. The role will also work alongside our UK, supply chain and global thought‑leaders within the wider team, with the opportunity to collaborate across projects.

Reporting to an Insight Manager, your responsibilities include:

• You will support & build insights from your market visits and our network of industry contacts. You will deliver reports on a variety of retail trends and developments, providing actionable insight to our clients through IGD’s Retail Analysis web‑based platform.
• You’ll support the creation of articles and track best practices and innovations on the latest retail developments, incorporating your research into IGD reports and presentations.

• You’ll be supporting our ongoing primary research with retailers, manufacturers and trade bodies through calls and market visits.
• You will deliver high‑quality virtual or in‑person presentations and webinars for our clients to showcase our insight and raise awareness and build the reputation of our global research programme.
• You may also play a role in supporting consulting projects, providing commercially focused insights that exceed clients’ expectations in terms of quality and depth of insight.

• You’ll help maintain and update our extensive IGD retailer database, using primary research to forecast key retailer metrics and growth estimates, and provide your own perspective, to inform our subscribers’ decision‑making and business planning routines.

• As a self‑motivated learner, with a curious mind, you’ll support IGD’s research programme and your own personal development journey. By actively developing an internal & external network filoz and using feedback from colleagues and customers you’ll be able to continually improve IGD’s content and the quality of our insights and research.
• Your line manager will support you Shape short‑/long‑term personal development goals and help identify and provide training.

• Fluent in Mandarin
• Knowledge and experience of the grocery and consumer goods industry (or a keen interest)
• Experienced in working with excel data sets and forecasting
• The ability to plan and manage your own workload
• Proficiency in presenting information to audiences, either virtually or in person, providing opinions on key topics of relevance that drive impact for the customer
• Experience in writing online content/presentations/reports
• PowerPoint, Excel, and Word skills, with the ability to turn multiple sources of information into meaningful insights and reporting
• A team player with a collaborative mindset who takes pride in maintaining high standards in your own work and meeting deadlines
• Capable of adapting priorities under pressure with a positive approach to change
• A curiosity for learning and sharing your knowledge, with an ability to think creatively and to innovate, with an ethos of continuous improvement and constantly pushing the boundaries
• Confident to travel independently and deliver research trips that fuels our research programme

We offer a range of benefits, including a market leading pension, a bonus scheme, the ability to buy and sell annual leave, and a generous medical insurance package. You will -- great work‑life balance, where you are empowered & trusted to manage your time.

We are operating a hybrid approach to…