General Facilities Manager

General Facilities Manager (Maternity Cover)

Contract length: 9-12 months

Hours:

40 hours per week
Shift Pattern:
Monday-Friday 09:00-17:00 (some flexibility required)
Salary:
Up to £45k per annum + Sodexo rewards and benefits

Location:

Watford, WD18 8YE

This is a great opportunity for an inspiring and hands‑on General Services Manager to lead a dedicated, multi‑service team at the prestigious Smith & Nephew Head Office and Academy. At the heart of the site is Modern Recipe, a vibrant staff restaurant that also delivers hospitality to the Academy, welcoming surgeons from around the world. You will lead a close‑knit team of 4 catering professionals, 6 cleaning operatives, and 2 receptionists, driving high standards, strong team culture, and a seamless hospitality‑led experience across the site.

• Full management of all Sodexo‑delivered services on site, ensuring compliance with all legislative and regulatory requirements
• Accountable leadership of Sodexo employees, including engagement, performance management, training, and development
• Delivery and oversight of Health & Safety and Food Safety training
• Robust contractor control and compliance management
• Proactive problem‑solving and agile response to client business changes
• Strong partnership working with the client to maintain a high‑end hospitality environment
• Financial oversight, budget management, and commercial awareness
• Driving continuous improvement across all service lines

• Minimum 2 years' experience in a facilities or services management role
• Strong facilities management capability
• Resilience and ability to perform in a high‑expectation environment
• Collaborative leadership style with the ability to work effectively with others
• Results‑oriented mindset
• Financial and business awareness
• Strong analytical and decision‑making skills
• Commitment to continuous improvement

• IOSH Managing Safely (or equivalent Health & Safety qualification)
• Food Safety / Food Handlers qualification - Supervisor level or above
• Proven experience managing multi‑service teams
• Strong communication and stakeholder management skills
• Ability to deliver high standards of hospitality within a corporate environment

This is an opportunity to lead services at a prestigious global medical technology organisation where hospitality excellence directly supports world‑class surgical education. You will have the autonomy to shape service delivery, lead a committed team, and make a measurable impact during a key period for the business.

If you are a proactive, resilient, and commercially aware services leader ready for your next challenge, we would love to hear from you.