Retail Store Manager

Description

Are you great at making people feel comfortable?

Can you lead, inspire and motivate a team?

Are you passionate about customers receiving a first‑class customer experience?

If the answer is yes then we have the role for you!

We’re looking for a Store Manager to lead the team in Watford. As a Store Manager, you’ll be expected to manage the day‑to‑day operation of the store, manage, coach and develop the team to achieve targets and make sure customers receive first‑class customer service.

As a Store Manager you can earn up to £50,000 with commission.

• Manage the day-to-day operation of the store
• Motivate, coach and support the sales team to hit set targets
• Create an environment where every member of the team is valued and supported to perform at their best
• Manage sales budgets and delivery targets
• Manage rotas, holidays and sickness
• Ensure and provide excellent customer service throughout the store
• Deal with customer queries and complaints
• Make sure our showrooms are warm, friendly, safe environments for everyone within them
• Recruit, train and develop your team
• Review and manage your team's performance
• Comply with all Health & Safety policies and legislation

• Experience of leading and developing a team in a sales driven environment
• People‑focused with the ability to inspire your team to deliver results
• Organised with excellent attention to detail
• Excellent communication and interpersonal skills
• A real people person, with the ability to build strong relationships with our customers, colleagues and leadership team
• Customer focussed with a passion for delivering first‑class customer service
• A team player
• Flexibility to work shift patterns
• Ability to travel as and when required
• Strong work ethic, resilient, self‑starter and a can‑do attitude

• Competitive salary with excellent bonus potential
• Company car or car allowance
• 33 days holidays including bank holidays
• Employee benefits platform access to 100s of high‑street discounts and more holiday discounts, gym discounts, cinema discounts, e‑vouchers, cashback and more!
• Colleague Discount
• Career progression
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme to give you free access to advice and information on a range of topics
• Virtual GP Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service
• Life assurance
• Health Insurance