Registered Manager - Home Care

Location: North Watford

Registered Manager - Home Care

Location:

Office based
Salary: £42,000 - £45,000 per annum

Hours:

40 hours per week (8am-4pm or 9am-5pm)
 
Home Instead is looking for an experienced, professional and compassionate Registered Manager to lead our service and ensure the highest standards of care, compliance and operational performance.
This is a fantastic opportunity for a strong leader who is passionate about delivering outstanding person-centred care and developing high-performing teams.
 
About the Role
 
As Registered Manager, you will be accountable to the Directors and responsible for the overall day-to-day management of the service.
 
Your key responsibilities will include:
 
Managing all aspects of the branch in line with CQC and regulatory requirements
Ensuring safe, effective and high-quality care for all clients
Overseeing scheduling to ensure all client calls are covered in advance
Maintaining 24-hour service availability via an on-call rota
Implementing systems to monitor quality and performance
Managing the full care process from initial enquiry to ongoing service delivery
Ensuring accurate record keeping and compliance with Policies and Procedures
Handling safeguarding concerns, complaints and incidents appropriately
Building strong relationships with clients, families and external professionals
Contributing to networking and business development activity   
People Management
 
You will be responsible for the recruitment, training and ongoing development of all staff, including:
 
Recruiting high-quality Care Professionals and office staff
Managing onboarding, induction and mandatory training
Conducting supervisions, observations and annual appraisals
Monitoring performance, retention and engagement
Ensuring staff work within Home Instead standards and Codes of Conduct
Supporting a positive, motivated and professional team culture  Quality and Compliance
 
A key part of the role is ensuring full compliance and excellent standards of care, including:
 
Carrying out client assessments, care planning and reviews
Conducting regular quality assurance visits and checks
Ensuring continuity of care and effective matching
Maintaining up-to-date records on the Care Management System
Implementing and reviewing policies, procedures and risk assessments
Ensuring compliance with Health & Safety and safeguarding requirements  What We're Looking For

Essential Criteria
 
Proven experience as a Registered Manager within domiciliary care
Strong knowledge of CQC regulations and compliance
Excellent leadership and people management skills
Highly organised with the ability to prioritise and work under pressure
Outstanding communication and relationship-building skills
Strong IT skills and experience with care management systems
Relevant qualification or willingness to work towards this  Key Attributes
 
Professional, resilient and solution-focused
Customer-focused with a passion for high-quality care
Logical, organised and able to meet deadlines
A confident decision maker and team leader  Why Join us?
 
Home Instead is a leading provider of high-quality, relationship-led care. We pride ourselves on our values, our supportive culture and our commitment to excellence.

This role offers the chance to truly make a difference, lead a dedicated team and help shape the future growth of the service.
 
We are committed to safeguarding and promoting the welfare of adults. This role is subject to an enhanced DBS check.

Apply Today
 
If you are an experienced and driven Registered Manager looking for your next challenge, we would love to hear from you.
 
Apply now via Indeed with your CV and a covering note explaining your suitability for the role