Digital Advisor

Overview

A forward-thinking organisation operating within the construction and infrastructure sector, this company is committed to driving innovation and improving efficiency through digital transformation. By embedding digital tools across all aspects of delivery, they continue to enhance collaboration, performance, and sustainability across their projects.

• Quickly adapt to and become proficient in the company's digital toolset
• Support the rollout of digital tools across new and live project sites
• Train users and provide day-to-day support for digital tools, queries, and issues
• Assist with tool implementation, troubleshooting, and configuration for site deployment
• Provide in-person support through regular site visits
• Respond promptly to issues, following agreed escalation procedures
• Gather feedback from site teams to identify continuous improvement opportunities
• Attend meetings with digital tool vendors and account managers, recording outcomes and actions
• Promote a positive and proactive culture towards digital tool adoption
• Maintain awareness of ISO 19650 and its impact on the Common Data Environment (CDE)

You will be joining a collaborative and supportive team who are passionate about digital innovation. You will be comfortable working both independently and as part of a wider team, with the confidence to engage with users at all levels.

• Customer-focused with a strong service mindset
• Adaptable and resilient, with a positive attitude towards change
• Naturally curious, with a commitment to continuous learning
• Confident and personable, able to deliver training via MS Teams and in person
• Strong written and verbal communication skills
• A practical problem-solver with a proactive approach to challenges