Band 2​/Healthcare Support Worker, Emergency Medicine Transfer Team

Overview

A Vacancy at West Hertfordshire Teaching Hospitals NHS Trust. An exciting opportunity for enthusiastic and highly motivated Healthcare Support Workers to join our Emergency Medicine Division as part of the Transfer Team.

In this role, you will support patient flow by assisting clinical staff with the safe and timely transfer of patients across the hospital. You will also work closely with the multidisciplinary team, providing practical support and undertaking a variety of tasks as required.

Please note:

we are unable to obtain a Certificate of Sponsorship (Work Permit) for this role.

• Positive, can‑do attitude in a fast‑paced, dynamic environment, consistently delivering high standards of patient care.
• Excellent communication and interpersonal skills.
• Ability to work effectively as part of a team.

• Support patient flow by assisting clinical staff with safe and timely transfer of patients across the hospital.
• Work closely with the multidisciplinary team, providing practical support and undertaking a variety of tasks as required.
• Establish and uphold high standards of holistic care, ensuring these standards are consistently monitored and adjusted as needs.
• Foster professional relationships with colleagues within the multi‑disciplinary team and external agencies to enhance collaborative efforts across various wards, departments, and hospitals.
• Assist senior staff in transfers in and out of the department and assist in meeting targets set by the trust.
• Act as a role model.
• Serve in a role appropriate, coordinate service to patients.
• Undertake duties outside your working area (e.g., delivery and collection) to assist in maintaining good communication.
• Play an integral role in delivery of basic clinical care, supporting registered nurses, doctors and allied health professionals.
• Actively participate as part of the multi‑disciplinary team providing seamless service to patients under supervision of a registered nurse/practitioner.
• Complete ward transfers in a timely manner.
• Carry out limited range of clinical duties: blood pressure monitoring, oxygen saturation levels, temperature checks, pulse rate checks, respiration rate, glucose monitoring, collection and testing of urine samples, collection of faecal samples, sputum samples, wound samples, removal of peripheral cannula, maintenance of patient hygiene, washing/bathing, mouthcare, feeding and ensuring delivery of high quality patient care at all times.

Shifts will cover 7 days per week – Monday to Sunday, days, nights and Bank Holidays. We cannot accommodate set shift patterns, day or night only shifts. If you cannot commit to the working pattern, we recommend applying to join NHS Professionals.

We offer a variety of flexible working options to support work‑life balance.

With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award‑winning virtual hospital and re‑imagining models of care, working closely with partners and making the most of advances in digital healthcare.

Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.

Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive.

If you have a disability or long‑term health condition and require support or guidance, please contact

If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving, please tick Member of the Armed Forces Community on the application form.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment. If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

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