Community Outreach Support Worker

As part of this role you will be working closely with our care coordinators, psychiatry and our Clinical Nurse Specialist to support young people to engage with mental health services. This role is both clinic based as well as involving significant outreach and community based support. We are looking for an enthusiastic and dynamic individual who can work flexibly to support our young people.

It is essential for the candidate to have experience of working with individuals with mental health difficulties and an interest in working with young people in particular. As part of this role, you will receive regular supervision and support and will have opportunities to further develop your skills.,

• To appraise the CYPMHS Nurse Specialist and MDT of the young person's progress and observations of changes in their mental health condition and ensure these changes are documented on the electronic record.
• To have a close working relationship with the CYPMHS Nurse Specialist and nominated care coordinators.
• To regularly meet with the supervisor and manager to ensure the post holder is supported to carry out the demands of the post
• To ensure that all care services provided are offered without prejudice regardless of age, creed, gender and ethnicity
• To be aware of diverse cultural and ethnic needs and facilitate appropriate support and care.
• To support clients with activities of daily living, support to attend school and appointments.
• To accompany the client getting to outpatient, GP and other appointments relevant to current health or social needs as part of the individual's care plan if agreed to do so.
  Good standard of education (to include Maths and English GCSE grade C or above or equivalent)
• Experience of working with children and young people with mental health conditions in either an acute or community setting
• Experience of working with children and young people with mental health conditions
• Experience of assisting in the assessment of CYP and implement agreed care plans
• Experience of working autonomously and using own initiative
• Ability to manage distressing and challenging situations
• Ability to feedback and discuss cases within the multi-disciplinary team
• Efficient documentation of duties performed
• Ability to engage CYP and carers, Good range of problem-solving skills
• Good range of gathering skills
• A positive approach to children and young people
• Fine attention to detail

• Trainee Nursing Associate qualification
• NVQ in Health and Social Care, Excellent communication skills, verbally and in writing
• Ability to feedback and discuss cases within the multi-disciplinary team
• Excellent documentation of duties performed
• Ability to engage CYP and carers, Good range of problem-solving skills
• Good range of gathering skills
• A positive approach to children and young people
• Fine attention to detail

• Basic understanding of the legal framework for mental health care

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission. Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings.

Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout, Hertfordshire Partnership University NHS Foundation Trust (HPFT) is rated by the Care Quality Commission as an Outstanding provider of mental health and learning disability services. In 2021, we won the prestigious Health Service Journal award for Mental Health Trust of the Year, with the judges saying they were "blown away" by our people's achievements and that everything they saw "sings and hums".

This year, our staff rated us the 4^th best mental health and learning disability trust to work for out of all 52 trusts in the country. Our staff tell us that they are proud to be part of the HPFT team, proud of the standard of care we provide and proud that service users are our top priority. Our people tell us they feel supported though a great development, wellbeing and work-life balance offer and a highly compassionate, values-driven culture.

We are equally proud of our staff, who live our values of being welcoming, kind, positive, respectful and professional